Delta

Delta Adds Gogo Vision Video-On-Demand and Wi-Fi Portal

Delta Adds Gogo Vision Video-On-Demand and Wi-Fi Portal

Delta Air Lines launched new in-flight entertainment options in conjunction with its wireless partner Gogo.  The Delta Connect Wi-Fi portal offers passengers free access to real-time travel information, destination content, news and information, and on-line shopping.  Gift.com and OpenTable.com are included in the free content.
In addition, Delta announced the deployment of Gogo’s new video-on-demand service, Gogo Vision, on its fleet of 16 Boeing 757-300 aircraft.  Gogo Vision allows passengers to …

Delta Flight 6294 Nashville New York LaGuardia First Class – Review

Delta Flight 6294 Nashville New York LaGuardia First Class – Review

Nashville International Airport, originally Berry Field, Nashville (from which its IATA code of BNA is derived), is served by 14 airlines.  There are 45 scheduled non-stop flights to domestic destinations as well as two international destinations.  The current terminal, built in 1987, has been extensively renovated and is light and airy.
Delta has multiple flights from BNA to LGA, operated by Comair and other partners under the Delta Connection brand.
There were …

KLM World Business Class New York (JFK) to Amsterdam Flight 644 Review

KLM World Business Class New York (JFK) to Amsterdam Flight 644 Review

Terminal 4 at John F. Kennedy International Airport occupies the site of the former International Arrivals Building and serves 40 airlines and almost 10 million passengers a year.
KLM has two daily non-stop flights to Amsterdam from Terminal 4 including flight 644, which also operates as a codeshare with Delta Air Lines as flight 9347. One of the non-stops is on a Boeing 777-200ER and the other uses an unusual aircraft, …

Aircell Rebrands as Gogo and Launches Free In-Flight Portal

Aircell Rebrands as Gogo and Launches Free In-Flight Portal

This year marked the fiftieth anniversary of the in-flight movie, first introduced on regularly scheduled TWA flights in 1961 using 16 mm projectors. Yesterday, in-flight Wi-Fi provider Gogo unveiled its new multimedia platform, which portends the next generation of in-flight entertainment systems.
To mark its evolution from an internet provider to an in-flight entertainment brand, the company has officially changed its name to Gogo. It will continue to use its former …

Trusted Traveler Pilot Program Announced for American and Delta Flyers

Trusted Traveler Pilot Program Announced for American and Delta Flyers

Starting this fall, frequent travelers flying on American Airlines out of Dallas/Fort Worth (DFW) and Miami (MIA)  and on Delta Airlines out of Atlanta (ATL) and Detroit (DTW) airports will be part of a pilot program that will allow them to forgo some aspects of security checkpoint searches.
Those participating in the program will no longer have to remove jackets and shoes and take computers out of carry-on bags.  These passengers …

Hipmunk Flight Search iPad App – Review

Hipmunk Flight Search iPad App – Review

Building on the success of its iPhone app, Hipmunk, a travel search site, has come out with a version 1.1 universal app optimized for iPad, and the results are fairly impressive. A few bugs and limitations notwithstanding, Hipmunk is one of the better booking apps available.
As with its previous Web and mobile app incarnations, Hipmunk app’s interface and display are its strongest selling points. Tap in your destination and travel …

Consumer Satisfaction with Airlines in a Tail Spin – Delta, United, and US Airways “Most Hated”

Consumer Satisfaction with Airlines in a Tail Spin – Delta, United, and US Airways “Most Hated”

The numbers are in, and they aren’t pretty. The latest data from the American Consumer Satisfaction Index (ACSI) paint a bleak picture for the airline industry, which fell to dead last in consumer satisfaction among 47 ACSI industries. Delta Airlines, United Airlines, and US Airways ranked in the bottom three airlines, with Delta bringing up the rear.
Across the board, passengers complained about poor service and greater costs due to high …