Articles in In Flight

What Are Your Biggest Frequent Flyer Award Redemption Pet Peeves

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One of the few remaining joys of travel is the ability to earn miles and points that can be used for even more air travel. You’ve applied for and gotten 22 credit cards, done a few mileage runs, and started a new job that keeps you in the air more than George Clooney. You’ve accumulated 480,000 miles, more than enough for those four business-class tickets to Scandinavia for your family’s …

What to Do If Your Flight is Cancelled Due to the Blizzard

A Delta aircraft being deiced at LaGuardia

The weather outside in many parts of the country is frightful after weeks of unusually balmy conditions in some of the same locales. The current winter storm, which has resulted in the cancellation of some 10,000 flights since Friday and delayed thousands of the remaining flights, is causing a travel nightmare for many.
The National Weather Service issued an alert promising “extremely dangerous travel” conditions amidst heavy snowfall and strong winds.
For …

Delta’s New Sky Club at San Francisco International Airport – Review

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Thanks to weather in the Midwest causing delays in flight operations, I had far more time than I had originally planned at San Francisco International Airport so I decided to check out the brand new Delta Sky Club in Terminal 1 near Concourse C. While the ground floor reception area looks like any other Sky Club, a walk up the very white stairs, a bamboo wall, and drop-dead views say …

In the Air for the Holidays: American Airlines First Class A321T New York-San Francisco – Flight Review

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It was an odd contrast. The roads leading to John F. Kennedy International Airport were empty. No one was ahead of me in PreCheck. The American Airlines Admirals Club was empty. Yet the planes were all full. It was, in fact, Christmas Eve. One agent commented on how full the flights were, adding that gate agents were paying people a lot of money to take later flights.
At the Admirals Club …

Anatomy of a Mileage Run: Why Our Editor Flew 8,300 Miles in 25 Hours on a Trip to Nowhere


“And I thought I did a lot of flying,” said Nancy, the lead flight attendant on my first flight, after asking if Boston was my final destination. I showed her my itinerary and her eyes opened wide. I was off on a mileage run that would take me from New York to Boston to Atlanta, to Lima, back to Atlanta, and back to my starting point, New York City – …

Delta Air Lines First Class New York JFK-Phoenix Flight 420 – Review


In the course of flying approximately 100,000 to 150,000 miles a year in recent history, I’ve had some excellent flights, some good flights, and some not-so-good flights. I’ve had excellent service, and experienced so-so service. Until today (and I’m writing this review while still on the flight), I had not experienced truly poor service while flying.
I arrived at Terminal 4 at John F. Kennedy International Airport about 90 minutes before …

Lack of Legroom and Disruptive Passengers Top Air Travel Pet Peeves for 2015


While flying remains the most practical means of travel over long distances, the experience is riddled with things both inconvenient and annoying to the average traveler.
Once again, Frequent Business Traveler and FlyerTalk, the world’s largest online travel community, along with ExpertFlyer, teamed up to discern just what these peeves are, and the level of irksomeness each one brings to the (tray) table. The discussion thread on FlyerTalk has garnered over …