Articles in In Flight

Flight Review: American Airlines Premium Economy London Heathrow-New York JFK

“This is real luxury,” a precocious ten-year-old said to his brother and parents as he lovingly stroked the leather armrest of an adjacent seat in American Airlines’ new Premium Economy cabin and fiddled with the easy-to-open tray table, all this after he had already passed through, and apparently ignored, the jetliner’s business-class cabin, replete with fully lie-flat seats and privacy panels, on his way to the back.
BOARDING
After a quick Heathrow …

Flight Review: Avianca Clase Ejecutiva Business Class New York – Bogotá

The roads were empty as my driver headed down the parkway towards John F. Kennedy International Airport-Terminal 4 at 4:30 in the morning but the terminal was surprisingly busy for the hour. There were dedicated queues and agents for Clase Ejecutiva and only one person was ahead of me so the wait was minimal.
The agent asked the standard security questions and issued a boarding card, advising that I could use the …

The World’s Busiest Airport? Yes, It’s Atlanta (Again)

Once again, Atlanta has taken the crown.
The world’s busiest airport – Hartsfield-Jackson Atlanta International – saw over 107 million passengers last year, allowing it to hold that title for the 21st year in a row.
Three U.S. airports were in the top ten, namely Los Angeles International and Chicago O’Hare International, in addition to Atlanta.
Airport Council International said Monday in its world traffic report that Atlanta saw a 3.3% increase in …

Poll: How Good is Airline Customer Service?

When it comes to flying, everyone has a story: the surley check-in clerk or the time a flight attendant took a passenger’s medication, left behind on the aircraft, to her hotel.
Still, the days when Delta Air Lines founder C.E. Woolman would occasionally bring delayed passengers home for a meal or to stay overnight are a distant memory.
Please tell us about your customer-service experiences with an airline – both good and …

Review: Taking the S-Bahn from Munich Airport to the City Center

Although I’ve taken the S-Bahn S1 and S8 from Munich Airport to the city center for years, it only occurred to me to document this fast and convenient means of transportation in the magazine on a recent trip.  The “S” is short for Stadtschnellbahn or urban rapid rail and it has characteristics of both a rapid transit system such as the New York City subway and a commuter rail system …

American Retires Its Last McDonnell Douglas MD-80s, the Onetime ‘Backbone’ of the Fleet

America Airlines, at one time the world’s largest operator of the McDonnell Douglas MD-80, retired its remaining 26 MD-80s on Wednesday.
The airline had previously announced plans to fully retire its McDonnell Douglas MD-80 fleet by the end of 2019, but accelerated the process.
The disappearance of the MD-80 from American’s fleet also means the end of the line for the airline’s logo and livery that was on its aircraft since 1968.   …

JetBlue Looks Back in Aviation History to the ‘Alright Bros.’ in New Ad Campaign

JetBlue Airways wants to make sure that everyone is familiar with some lesser-known aspects of modern aviation history beyond the story of the brothers Wilbur and Orville, who are credited with the invention of the airplane. 
As part of a new marketing campaign that informs travelers that “just alright doesn’t fly here,” the airline introduces the fictional Alright brothers who, in contrast to the Wright brothers, are credited with having …