Articles in In Flight

25 Years Ago: Pan Am, A Cultural Icon, Stops Flying

IMG_4428

Pan Am, the nation’s unofficial flag carrier and a cultural icon, ceased operations on Wednesday (December 4) after what could only be described as a tumultuous decade both for both the airline and the airline industry. It was the second major U.S. airline to cease operations in 1991.
Had Frequent Business Traveler existed 25 years ago, that text would have been the lead paragraph of the top news story of the …

Review: United’s First Polaris Lounge, Chicago O’Hare International Airport

The lounge's rather tasty granola is made with quinoa

In advance of its first-ever Polaris Lounge’s formal opening the following day, United Airlines held a media preview on Wednesday.
Located in Terminal 1, Concourse C at Chicago’s O’Hare International Airport, the cavernous lounge (it’s 12,782 square feet or 1,187 square meters) will be open to passengers traveling in the airline’s Polaris cabin starting December 1.
Polaris, also known as the North Star, is the brightest star in the constellation of Ursa …

Task Force: Lack of Communication and Personnel Training Contributed to Panicked Evacuation of JFK in August

John F. Kennedy International Airport from the air

A joint task force that reviewed panicked evacuations of several terminals following false reports of shots being fired at John F. Kennedy International Airport in August said Monday that poor communication, a lack of training, and poor interagency coordination were the primary contributors.
On the night of August 14, a wave of panic spread across JFK starting at Terminal 8, which was evacuated by passengers acting on their own at 9:30 …

Alaska Airlines First Class Washington, D.C. – Los Angeles – Flight Review

IMG_4341

Once again in the nation’s capital, once again there with Alaska Airlines. My assignment three weeks ago was to be the first writer at Frequent Business Traveler to review an Alaska Airlines flight. My assignment three weeks hence was to write the second.
I arrived at Terminal C at Washington Reagan National Airport at 8 a.m., ready for my flight home to Los Angeles. Given that it was early morning on …

Review: Delta First Class New York JFK – Detroit: My First 717 Flight

IMG_8642 (1)

Finally, I got to fly on a Boeing 717.
I last tried in June on a flight to Atlanta that was inexplicably upgauged to a much larger Boeing 767-300 and a previous attempt saw an equipment substitution due to a mechanical issue. However, there I was, in Terminal 2 at JFK, about to experience the unusual jet for the first time.
After inconsequential contretemps with a surly TSA agent in the PreCheck …

JetBlue Mint Boston-Los Angeles Launch Flight – Review

IMG_8400 (1)

The so-called premium transcon routes that link New York City with both Los Angeles and San Francisco have long been among the most competitive and busiest in the nation.
They are so named because the leading airlines operating them offer cabins and service that rival overseas flights in amenities and comfort.
American Airlines brought the United States into the jet age in 1959 with non-stop service between New York and Los Angeles …

New FBT Survey: Rate Your Favorite Airline

DSC_0587

If you’re reading this, you’re probably a frequent flyer. Indeed, air travel is the most efficient and convenient means of getting from point A to point B.
However, both air travel and the airlines are far from perfect and that’s where the AirTravel2016 survey comes in.
Here is your opportunity to rate the airlines you fly on the most and to provide direct feedback in the form of comments and suggestions for …