Articles in In Flight

Inside LaGuardia Airport’s Posh New Central Terminal Concourse, Now Open to Passengers

Attention New Yorkers and visitors: The city that never sleeps now has a brand new airport – or at least part of one.
The first concourse in the newly built replacement Central Terminal building at LaGuardia Airport opened on Saturday. I visited the new structure, also known as Terminal B, for the better part of the day, spoke with passengers, and met with airport officials who were on the ground spearheading …

British Airways Club Europe Business Class London-Munich – Flight Review

Terminal 5 at London Heathrow was quiet and relatively empty when I arrived at 7:30 a.m. for a flight to Munich. While ultra modern in appearance, Terminal 5 is functionally obsolete as a result of a dramatic and unanticipated increase in passenger volume since its opening in 2008.
Since I already had my boarding pass in my Apple Wallet on my iPhone, I followed signs for Fast Track for the security …

40 Years After Deregulation, Challenges Remain in the Airline Industry

The Airline Deregulation Act turned 40 on Wednesday. The act led to lower fares, the collapse of established airlines, the creation of new ones, and significant changes in airline routes and in-flight service.
The act removed federal government control over airline fares, routes, and the entry of new airlines into the market. It introduced the concept of a free market in the commercial airline industry and, in turn, led to a …

American Airlines Flagship First New York-Los Angeles – Flight Review

Last year, American Airlines rebranded its long-haul first-class service across the board. Flagship First – International is the new name for its international first-class service, while Flagship First – Transcontinental is the new name for transcon flights linking New York with San Francisco and Los Angeles operated on a special Airbus A321T subfleet.
As a Flagship First – Transcontinental passenger, my experience at JFK began at the Flagship First Check-In area, …

JFK Airport: Its Future as a ‘21st Century Transportation Hub’

On Thursday, New York’s governor, Andrew Cuomo, presented a $13 billion plan to fix John F. Kennedy International Airport and turn it into a “21st century transportation hub.”
“The transformation of JFK Airport… will ensure New York remains the nation’s front door to the world,” said the governor.
The plan calls for two new terminals, a $7 billion, 2.9 million square foot (270,000 square meter) terminal on the airport’s south side, and …

American Airlines Integrates Flight Attendant Operations, a Final Step in its Merger with US Airways

American Airlines completed its merger on October 1 when it achieved operational integration of its 27,000 flight attendants.
“It’s a huge milestone,” the company said in a memo to employees on Friday.
The integration effort, American said, required over 6.2 million hours to move the legacy US Airways crew members as well as legacy American Airlines flight attendants to the new flight crew operations system, called Flight Operating System or FOS, the …

Eight Years After Merger, United Airlines’ Flight Attendants to Work Together on Flights

United Airlines’ merger with Continental Airlines was announced on May 3, 2010 and the merger closed on October 1, 2010.
The merger created what was then the world’s biggest airline, with an unparalleled global network, nine hubs, and over 5,500 daily flights serving nearly 400 destinations.
But eight years later, the airline was still grappling with multiple issues including the integration of its workforce. United flight attendants continued to fly with other United flight …