Passenger Experience

JetBlue Debuts New Airbus A320 Cabin Interior Featuring Wider Seats and More Personal Space

JetBlue Debuts New Airbus A320 Cabin Interior Featuring Wider Seats and More Personal Space

JetBlue Airways introduced the new cabin interior for its Airbus A320 fleet of aircraft.
The airline is promising “the most comfortable A320 seats.” The new seats have an expanded width of over 18”, an adjustable headrest, a countered seatback at knee level to create additional space, new storage options, and a minimum of two power connections at each seat.
The new interior features larger displays – 10.1” diagonal with 1080p resolution – for …

British Airways Announces New ‘Club Suite’ Business-Class Seat

British Airways Announces New ‘Club Suite’ Business-Class Seat

British Airways announced plans for its new Club Suite business-class seat.
The new seat will make its debut in the airline’s Airbus A350 aircraft, which will begin to fly on long-haul routes in October. All seats will have direct-aisle access, a vanity unit and mirror, an 18.5” in-flight entertainment display, electric outlets and USB ports, and a privacy door. The airline says each seat will provide 40% more storage as well.
The seat …

First Alaska Airlines Aircraft with Gogo 2Ku High-Speed Wi-Fi and New Interior Takes to the Air

First Alaska Airlines Aircraft with Gogo 2Ku High-Speed Wi-Fi and New Interior Takes to the Air

Alaska Airlines’ first aircraft with the Gogo 2Ku in-flight Internet service and Gogo Vision in-flight entertainment was introduced on Wednesday.
The aircraft, an Airbus A321neo, is the first to feature the airline’s new cabin interior which features Recaro seats and cup holders in the first-class cabin, coach seats with memory foam, tablet holders, and ambient mood lighting.
Gogo’s 2Ku system offers speeds of a minimum of 70 Mbps to the aircraft, seven …

Brussels Airlines Unveils Its First Premium Economy Cabin and New Business-Class Cabin

Brussels Airlines Unveils Its First Premium Economy Cabin and New Business-Class Cabin

Brussels Airlines announced new business-class and coach interiors for its Airbus A330 fleet as well as the introduction of its first premium-economy cabin.
Calling the result of the retrofit “a boutique in the sky,” the new cabins were designed in an Art Nouveau motif.
The new business-class cabin has 30 seats in a staggered configuration. Each seat will serve as a “lounge sofa” as well as a 79” bed when fully extended. …

Toronto Pearson Airport to Deploy Therapy Dogs to Relieve Passenger Stress

Toronto Pearson Airport to Deploy Therapy Dogs to Relieve Passenger Stress

Toronto Pearson International Airport announced the launch of a therapy dog program on Wednesday that will help soothe stressed-out travelers.
The airport is partnering with the St. John Ambulance Therapy Dog Program, which will bring 13 therapy dogs to Terminals 1 and 3.
Research shows that therapy dogs help reduce anxiety and create a sense of calm.
The canines will “bring enjoyment and help alleviate the anxiety that some passengers experience while travelling,” …

American Adds New Flights Out of Charlotte, Reopens Admirals Club

American Adds New Flights Out of Charlotte, Reopens Admirals Club

American Airlines announced new service from its hub at Charlotte-Douglas International Airport to four locations, Baltimore, Fort Lauderdale, Orlando, and Newark.
The service from Charlotte to Fort Lauderdale and to Baltimore will operate twice daily, while the other two are schedule to operate once a day.
The airline is also increasing the frequency of its daily flights from Charlotte to Chicago O’Hare International Airport to a total of ten, to Los Angeles …

Virgin Atlantic Dreamliner Flight Hits 801 MPH, Shatters Record

Virgin Atlantic Dreamliner Flight Hits 801 MPH, Shatters Record

A Virgin Atlantic Airways Boeing 787 Dreamliner broke a speed record when it hit a ground speed of 801 mph (1,289 km/h) late Monday.
Virgin Flight 8, which departed Los Angeles at 2:48 p.m. local time on Monday, managed to hit that speed thanks to a tail wind of over 200 mph (322 km/h) encountered over Pennsylvania.
Aviation geeks as well as commercial pilots were agog.
“[N]ever ever seen this kind of tailwind …