Passenger Experience
JetBlue Promises to Seat Children With Parents At No Additional Cost
JetBlue Airways said it will guarantee to seat children 13 years of age and under with an adult traveling with them on the same reservation. The move puts the New York-based carrier in line with three other U.S. airlines, American Airlines, Alaska Airlines, and Frontier Airlines.
“We know traveling with young children can add challenges, and we want to do everything we can to put parents and families at ease by …
Amtrak Increases Order for Airo Next-Generation Trains
Amtrak, the operator of most of the United States’ passenger rail service, announced it has increased its order for new Amtrak Airo trainsets, bringing the total to 83.
A trainset is a locomotive and carriages coupled together to form a unified set of equipment. Siemens is the manufacturer of the Airo trainsets.
The first Amtrak Airo trainsets will make their debut in 2026. The Airo will operate on routes throughout the United …
Private VIP Terminal Coming to Atlanta, World’s Busiest Airport
PS, the company formerly known as the Private Suite, announced plans to open a private VIP Terminal at Hartsfield-Jackson Atlanta International Airport this fall.
The company opened a similar terminal at Los Angeles International Airport in 2017.
“Opening our second PS location in America’s busiest airport will bring the countless travelers that fly to and through Atlanta the convenience and luxury that has become synonymous with the PS brand,” said Amina Porter, …
Japan Airlines Will Rent Travelers Clothes So They Don’t Have to Pack and Can Help Lower Carbon Emissions, Too
Japan Airlines has come up with an innovative idea to lower its carbon footprint and make it easier for passengers traveling to Japan pack for their journeys.
“Travel to Japan without baggage,” the program’s website proclaims. “Clothing sharing service for travelers that eliminates the need to pack, drag or laundry [sic] and reduce your carbon footprint,” it states.
The Tokyo-based carrier is largely eliminating the need for travelers to pack their bags …
T-Mobile to Offer Alaska, American, Delta, and United Flyers Free In-Flight Wi-Fi
T-Mobile USA announced it was expanding the free in-flight Wi-Fi service it offers to customers to virtually all domestic flights on its partner airlines.
The list of partners includes Alaska Airlines, American Airlines, Delta Air Lines, and United Airlines.
In addition, as of earlier this year, all members of the Delta SkyMiles frequent flyer program are also able to access free in-flight Wi-Fi on Delta flights for the duration of the member’s …
American Airlines to Build New Terminal F at DFW
American Airlines and Dallas Fort Worth International Airport announced that the two parties have entered into a new ten-year “use and lease” agreement that calls for $4.8 billion in capital investments.
The scope of work includes the construction of a new, additional terminal, Terminal F, the renovation of Terminal C, a major expansion of gates at both Terminals A and C, and other modernization projects.
The airline and airport termed the agreement …
Hawaiian Airlines Debuts New Dreamliner Cabin with Leihōkū Suites
Hawaiian Airlines unveiled the new design of its Boeing 787 Dreamliner cabins, including a new business-class suite, dubbed the Leihōkū Suite.
Leihōkū means “garland of stars” in Hawaiian.
The new interior features colorful patterns inspired by sea and wind, and starry skies, according to the airline.
The Honolulu-based carrier placed its initial order for ten Boeing 787 Dreamliner aircraft in 2018 and later added two more to the order, for a total of …
