Passenger Experience

Dallas/Fort Worth Airport Adds New Lounges, Amenities for Holiday Travel Season

Dallas/Fort Worth Airport Adds New Lounges, Amenities for Holiday Travel Season

Dallas/Fort Worth International Airport said Wednesday it was adding a variety of new features and amenities to make holiday traveling easier.
The airport has added a new 24-hour 53-space parking lot where those picking up travelers can wait for up to two hours. Two new lounges, the Bubble Zone presented by Coca-Cola, in Terminals A and E, offer travelers vintage décor as well as a place to relax and charge their …

Delta to Add Additional Delta One Routes with Complimentary Upgrades to Medallion Members

Delta to Add Additional Delta One Routes with Complimentary Upgrades to Medallion Members

Delta Air Lines announced that it plans to debut its Delta One cabin on various long-haul domestic routes next year. In addition, the carrier said that it would begin to offer complimentary upgrades to all Medallion members of its Delta SkyMiles loyalty program.
On April 1, 2018, Delta will launch Delta One on select flights on its Boston-Los Angeles, JFK-San Diego, and JFK-Seattle routes, as well as its JFK-Las Vegas route …

United Airlines ‘Royal Hawaiian’ Friend Ship Final 747 Flight – San Francisco-Honolulu – Review

United Airlines’ final Boeing 747 flight was to be very much like its first. On July 23, 1970, a Boeing 747-100, the Friend Ship, left San Francisco destined for Honolulu, offering the airline’s vaunted Royal Hawaiian service on board.
Although Flight 747 was scheduled to depart at 11 a.m. local time, I had to get up early to prepare. In addition to United’s plans to recreate 1970s menus and uniforms, most …

British Airways to Introduce New Boarding Process Next Month

British Airways to Introduce New Boarding Process Next Month

British Airway announced a new boarding process for its flights.
Slated to go into effect in December, the new process calls for passengers to board by zone and will differ on long-haul versus short-haul flights. In addition, coach passengers will all board in one zone on long-haul flights, with the exception of those with elite status on the airline or the oneworld alliance.
On short-haul flights, Group 1 will comprise business-class, oneworld …

Amazon’s Alexa to Provide Travel Information to Air Canada Passengers

Amazon’s Alexa to Provide Travel Information to Air Canada Passengers

Air Canada announced on Wednesday that passengers will now be able to use Amazon’s virtual assistant Alexa to ask questions pertaining to the airport and airline travel.
The move follows Amazon’s launch of Alexa in Canada on Wednesday.
Alexa will initially be able to provide answers to customers about flight status, fare quotes, and baggage carousel locations. Air Canada said that support for further topics will be available in the near future.
In …

United to Offer Boarding Passes for Other Airlines Via App

United to Offer Boarding Passes for Other Airlines Via App

United Airlines announced that passengers connecting to Star Alliance partner airlines can now receive boarding passes for those airlines on the United smartphone app.
Boarding passes through the app will be available for onward travel on airlines that include Air Canada, Brussels Airlines, Lufthansa, and Turkish Airlines.
United said it is the first U.S. airline to offer the service. In order for the feature to work, the first leg must be on …

New Yoga Studio to Open at Denver Airport

New Yoga Studio to Open at Denver Airport

Yoga on the Fly, an airport yoga company, announced that it will open its first studio on November 6, at Denver International Airport.
The new yoga studio will have five private studio rooms and sell a selection of clothing and travel accessories. Travelers will be able to partake in classes ranging from eight to 20 minutes, which will include yoga, meditations, and breathing work.
Classes will be taught via instructional iPad videos, …