Passenger Experience
Arriving This Fall: American Airlines Plans More Dreamliner Flying from New York City
American Airlines said that it will transition a number of routes originating at John F. Kennedy International Airport in New York City, which are currently served by Boeing 777 aircraft, to use Boeing 787 Dreamliners with the start of the winter flying season.
The change will bring with it the numerous advantages of the Dreamliner, which include more advanced air filtration and purification, with higher humidity levels, a quieter passenger cabin, …
American Airlines Enhances In-Flight Experience With New Amenities, Menus, and Comfort
American Airlines announced plans to elevate passenger comfort and the passenger experience, cut down on waste, boost style, and improve passenger sleep.
The in-flight sleep experience is getting revamped with new pillows, bedding, and sleepwear, all to become available Memorial Day weekend this year ahead of the start of the rollout of its redesigned and highly anticipated Flagship Suites later in the year. The new Flagship Suites will join the trend …
LaGuardia, Formerly a ‘Third-World Airport,’ Flies to the Top of Best Airports Survey. Just Don’t Order the Sushi.
“If I blindfolded you… and took you to LaGuardia Airport in New York, you’d think, ‘I must be in some third-world country.’”
That pronouncement was made by then U.S. Vice President Joe Biden, who was the latest frequent traveler to comment on conditions at one of America’s busiest airports, a little over ten years ago, in early February 2014. [Editor’s note: The thought of Joe Biden merrily blindfolding someone in the …
United Airlines Tells Flight Attendants Not to Use Their iPhones In Flight… Or Else
United Airlines told its flight attendants that they are forbidden from using their iPhones or other personal electronic devices while on an aircraft when passengers are also on board.
“Use of a personal electronic device and/or accessories is not permitted while customers are on board the aircraft, with the exception of crew rest,” the airline said in a memorandum to cabin crew viewed by Frequent Business Traveler.
The Chicago-based carrier underscored the …
Alaska Airlines Debuts New and Revamped 2024 Mileage Plan Award Chart
Alaska Airlines introduced on Wednesday a new award chart that will first go into effect in March 2024.
The new chart should simplify many bookings, especially with award partners, but, as is always the case, some redemption rates will increase, some will remain the same, while others will decrease.
“Mileage Plan has long been known for offering great value on global redemptions with access to some of the most aspirational premium products …
United Airlines Will (Once Again) Change Boarding Process for Coach Passengers: Here’s How It Will Work
Airlines rarely invent new ways to board passengers: Instead, it appears they keep rediscovering ways they, or other airlines, had previously abandoned and tout them as new and improved.
In this vein, United Airlines said that it will bring back, starting next week, a boarding method for coach passengers that it contends is more efficient.
The Chicago-based carrier hopes to reduce by up to two minutes what is often a cumbersome and …
JetBlue Promises to Seat Children With Parents At No Additional Cost
JetBlue Airways said it will guarantee to seat children 13 years of age and under with an adult traveling with them on the same reservation. The move puts the New York-based carrier in line with three other U.S. airlines, American Airlines, Alaska Airlines, and Frontier Airlines.
“We know traveling with young children can add challenges, and we want to do everything we can to put parents and families at ease by …
