Hyatt

Hyatt Adds 700 Mr and Mrs Smith Hotels to Guest Loyalty Program Offerings

Hyatt Adds 700 Mr and Mrs Smith Hotels to Guest Loyalty Program Offerings

Hyatt Hotels, which in 2023 acquired Mr & Mrs Smith, a hotel booking platform, announced that 700 Mr & Mrs Smith hotels were now available through the World of Hyatt guest-loyalty program platform.
Mr and Mrs Smith features what Hyatt termed a “carefully curated” group of 1,500 properties in 20 countries.
The news comes on the heels of an announcement that Hilton Worldwide and Small Luxury Hotels of the World formed a …

Hyatt Sued for Charging Guests Undisclosed ‘Junk Fees’ After Biden Asked Congress and Federal Agencies to Make Practice Illegal

Hyatt Sued for Charging Guests Undisclosed ‘Junk Fees’ After Biden Asked Congress and Federal Agencies to Make Practice Illegal

Hyatt Hotels and Resorts is being sued for charging undisclosed “junk fees” to guests by Travelers United, a non-profit that has a stated goal of protecting American travelers.
The suit comes on the heels of President Joe Biden having reaffirmed his commitment to end junk fees across multiple sectors, including travel.
“President Biden has repeatedly called on federal agencies, Congress, and private companies to take action to address junk fees across the …

Hyatt to Acquire Hotel Booking Site Mr & Mrs Smith for $66 Million

Hyatt to Acquire Hotel Booking Site Mr & Mrs Smith for $66 Million

Hyatt Hotels announced plans to acquire Mr & Mrs Smith, a hotel booking platform that features what Hyatt terms a “carefully curated” group of 1,500 properties, for £53 million ($66.6 million).
The acquisition will give members of the hotel chain’s guest loyalty program, World of Hyatt, the opportunity to earn points and stay at properties in over 20 countries, where there are no Hyatt hotels, including Croatia, Fiji, Iceland, and the …

The Pell in Rhode Island Reflagged as JdV by Hyatt After $9 Million Renovation Project

The Pell in Rhode Island Reflagged as JdV by Hyatt After $9 Million Renovation Project

Hyatt Hotels and Resorts announced the reflagging and reopening of the Pell boutique hotel that is a JdV by Hyatt brand.
JdV by Hyatt, formerly Joie de Vivre Hotels, is a collection of independent boutique properties.  Hyatt acquired Joie de Vivre’s parent, Two Roads Hospitality, in 2019.
Located on Aquidneck Island in Rhode Island, the Pell, which originally opened in 1989, underwent a $9 million renovation encompassing public spaces and guest rooms prior …

Hilton, Hyatt Offer Loyalty Program Members Double Points

Hilton, Hyatt Offer Loyalty Program Members Double Points

Hilton Worldwide and Hyatt Hotels and Resorts both announced double points promotions for members of their respective guest loyalty programs.
The Hilton Honors promotion, Double Up and Explore, offers double points on all stays through the end of April.  In addition, program members will earn 1,000 points each time they stay at a different brand within the Hilton portfolio of hotels.
Meanwhile, the World of Hyatt promotion, Rewards for All That’s Ahead, …

Hyatt Regency Izmir IstinyePark Opens in Turkey

Hyatt Regency Izmir IstinyePark Opens in Turkey

Hyatt Hotels announced the opening of the Hyatt Regency Izmir IstinyePark in Balçova, Turkey.
The hotel is situated next to IstinyePark, a major shopping center, which has close to 300 stores as well as an authentic Turkish food bazaar.
Balçova, located along the shore of the Gulf of Izmir, is known for its thermal baths, commerce, as well as for being one of the oldest cities that border the Mediterranean.
The 160-key property …

Park Hyatt New York Housekeeper Hospitalized After Coming into Contact With Powdery Substance in Guest Room

Park Hyatt New York Housekeeper Hospitalized After Coming into Contact With Powdery Substance in Guest Room

A housekeeper who works at the Park Hyatt New York on West 57 Street was hospitalized after coming into contact with a powdery substance that was left in a guest room by a man who was trespassing on the property.
The trespasser, using a card key he had apparently found, unlocked a guest room on the 11th floor of the upscale hotel on Sunday at approximately 8:30 p.m. local time.
A family …