United Airlines Unveils Airport Lounge of the Future at Chicago O’Hare

New United Club at ORD

United Airlines has opened a completely redesigned United Club lounge at Chicago O’Hare International Airport.  United says that the new design, which will serve as a prototype for future lounges, reflects elements of flight and travel. The new United Club is located in O’Hare’s Terminal 2.

“We are investing in our products, on the ground and in the air, to enable our customers to be more comfortable and productive,” said Jim Compton, the airline’s chief revenue officer.  United is set to invest $50 million in lounge renovations in 2013, in addition to other projects which in new jet bridges at O’Hare and a new south concourse in Terminal B in Houston.  The airline is also investing $550 million in its in-flight product including lie-flat seats and Wi-Fi connectivity.

The 13,300-square-foot (1,236-square-meter) lounge has a light, airy feel to it, with blond wood, modern furniture, and accent lighting.  The airline has added a number of workstations and power outlets to meet the demand it sees from passengers.  The club offers complimentary snacks, beverages, and Wi-Fi.

It will take United several years to update all United Clubs to the new design.