US Airways

Boeing Deals With Air India, Lion Air, and Emirates Not Without Controversy

Boeing Deals With Air India, Lion Air, and Emirates Not Without Controversy

Boeing landed two megadeals this week and, based on similar recent deals, they may attract more than their share of controversy.
In July, American Airlines ordered 460 planes,  but divided the order between Boeing and Airbus, stating that neither aircraft maker could provide 460 planes in the desired time frame. There was some amount of protectionist and quasi-jingoistic sentiment expressed both in online aviation-related forums such as FlyerTalk.com and the U.S. business press …

Aircell Rebrands as Gogo and Launches Free In-Flight Portal

Aircell Rebrands as Gogo and Launches Free In-Flight Portal

This year marked the fiftieth anniversary of the in-flight movie, first introduced on regularly scheduled TWA flights in 1961 using 16 mm projectors. Yesterday, in-flight Wi-Fi provider Gogo unveiled its new multimedia platform, which portends the next generation of in-flight entertainment systems.
To mark its evolution from an internet provider to an in-flight entertainment brand, the company has officially changed its name to Gogo. It will continue to use its former …

Consumer Satisfaction with Airlines in a Tail Spin – Delta, United, and US Airways “Most Hated”

Consumer Satisfaction with Airlines in a Tail Spin – Delta, United, and US Airways “Most Hated”

The numbers are in, and they aren’t pretty. The latest data from the American Consumer Satisfaction Index (ACSI) paint a bleak picture for the airline industry, which fell to dead last in consumer satisfaction among 47 ACSI industries. Delta Airlines, United Airlines, and US Airways ranked in the bottom three airlines, with Delta bringing up the rear.
Across the board, passengers complained about poor service and greater costs due to high …