Marriott

Marriott to ‘Elevate’ Cleanliness Standards with Global Council

Marriott to ‘Elevate’ Cleanliness Standards with Global Council

Marriott International announced plans for the Marriott Global Cleanliness Council, a multi-faceted approach to the novel coronavirus pandemic crisis.
The move is intended to “elevate its cleanliness standards and hospitality norms and behaviors,” the hotelier said.
“We want our guests to understand what we are doing today and planning for in the near future in the areas of cleanliness, hygiene and social distancing so that when they walk through the doors of …

Marriott Says 25% of its Hotels Are Temporarily Shuttered

Marriott Says 25% of its Hotels Are Temporarily Shuttered

Marriott International said that approximately 25% of its 7,300 properties across the globe have been temporarily closed amidst the novel coronavirus outbreak.
The hotelier said it anticipates “further hotel closures and erosion in RevPAR performance and does not expect to see a material improvement” until the coronavirus pandemic abates. It also said that it took appropriate measures to minimize the damage to its business.
“Marriott moved quickly to take substantial proactive measures …

Marriott to Extend Bonvoy Elite Status into 2022

Marriott to Extend Bonvoy Elite Status into 2022

Marriott International saidit is extending the elite status that Bonvoy members earned in 2019 through March 28, 2022 and extending the expiration of Suite Night Awards from December 31, 2020 by one year.
“We know that when you get back in the air and on the road, your points and status will be important to you,” the hotelier said in a statement.
In addition, Marriott is pausing the expiration of points until …

New Marriott Data Breach Exposes Customer Data for 5 Million Guests

New Marriott Data Breach Exposes Customer Data for 5 Million Guests

Marriott International announced a new and fairly significant data breach, the hotel chain’s second in under two years and informed past guests and members of its guest-loyalty program on Tuesday.
The security breach involved 5.2 million records.
The hotelier says that guest names, addresses, phone numbers, dates of birth, loyalty account information, and loyalty program information for partner companies such as airlines may have been included.  The company said that an investigation …

Marriott Announces Massive Lay-Offs at the Corporate Level

Marriott Announces Massive Lay-Offs at the Corporate Level

Marriott International said it plans to furlough roughly two-thirds of its corporate staff in the United States and across the globe.
The move comes on the heels of a March 17th announcement in which the world’s largest hotel chain said it would lay off tens of thousands of workers at its properties worldwide, due to occupancy levels that have tanked amidst the coronavirus outbreak.
The story was first reported by the Wall …

How Hotel Chains Are Addressing Travel To Areas Impacted by the Novel Coronavirus

The coronavirus is now affecting 104 countries and territories across the globe and many travelers are postponing or cancelling their travel plans as a result.
In some cases, a traveler is holding off because travel to his destination is simply not possible due to quarantine and containment rules; in others, it’s simply a desire not to go somewhere where one might end up with the coronavirus or trapped in a quarantined …

Marriott Appoints Chief Information and Digital Officer

Marriott Appoints Chief Information and Digital Officer

Marriott International announced the appointment of Jim Scholefield to the position of chief information and digital officer, a new position. As such, Mr. Scholefield will head up the hotel chain’s IT and digital strategies.
Mr. Scholefield most recently held the same position at Merck & Co. Prior to joining Merck, he held the position of CIO at Nike, and served as CTO at Coca-Cola prior to that.
“”Jim will play a pivotal …