Marriott

Marriott to Expand Bonvoy Guest Loyalty Program with New Benefits

Marriott to Expand Bonvoy Guest Loyalty Program with New Benefits

Marriott International announced a partnership with Ascenda to offer members of its guest loyalty program a variety of new benefits.
The move should give members of Bonvoy more ways to earn and redeem points.
The hotelier will be able to “tap into a network of global partners to enrich our loyalty program offerings,” said Julie Purser, the company’s vice president of loyalty.
Marriott’s new guest loyalty program, Bonvoy, made its debut in February, …

Marriott to Lay Off 17% of Staff at Corporate HQ

Marriott to Lay Off 17% of Staff at Corporate HQ

Marriott International said Tuesday that it would lay off 673 employees at its Bethesda, Maryland headquarters.
The cuts will go into effect on October 23 of this year.
The hotel chain currently employs about 4,000 workers at its headquarters offices.
In March, Marriott furloughed thousands of employees amidst the start of the pandemic.  It said it plans to welcome some back this fall.
Marriott, which merged in 2015 with Starwood Hotels and Resorts to form …

Marriott to Delist Its Shares from the Chicago Stock Exchange to ‘Reduce Costs’

Marriott to Delist Its Shares from the Chicago Stock Exchange to ‘Reduce Costs’

Marriott International said Monday it would delist its stock from the NYSE Chicago Exchange.  The market was formerly known as the Chicago Stock Exchange.
The move comes after the world’s largest hotel chain reported a net loss of $234 million in the second quarter and a decline in revenue per available room, or RevPar, of 84% amidst a unprecedented drop in travel due to the coronavirus pandemic.
The “frustratingly high” coronavirus rate …

Marriott Posts First Quarterly Loss in Nine Years Amidst Coronavirus Pandemic

Marriott Posts First Quarterly Loss in Nine Years Amidst Coronavirus Pandemic

Marriott International announced financial results for the second quarter of 2020.
The world’s largest hotel chain reported a net loss of $234 million, compared to net income of $232 in the same period one year prior. The adjusted net loss for the quarter was $210 million, compared to $525 million in Q2 2020.
The quarterly loss was Marriott’s first in nine years.
Travel bans and the need for social distancing during the coronavirus …

How Hotels Hope to Use Housekeeping and Housekeepers to Encourage Guests to Return

Haven’t stayed at a hotel recently?  Neither have most people who typically would have responded with a resounding “yes.”
In the event you are just returning from an extended Martian holiday (sans hotel, of course), please note the following: Clean is in.
While hotels previously would hide housekeeping carts and keep those who dusted and vacuumed as out of sight as the maids of Downton Abbey, all major hotel chains are conducting …

Marriott to Require Guests to Wear Masks in All Public Spaces

Marriott to Require Guests to Wear Masks in All Public Spaces

Marriott International said it will require all guests to don face masks in its hotels’ lobbies and other public spaces.
The policy goes into effect on July 27, 2020. It follows the issuance of guidelines for hotels and travelers issued last week by the American Hotel and Lodging Association, an industry trade group, that called for guests to wear masks in public spaces and practice social distancing.  Other hotel chains including …

Marriott to Offer ‘Head Start’ on Elite Status and Off-Peak Pricing

Marriott to Offer ‘Head Start’ on Elite Status and Off-Peak Pricing

Marriott International announced it would offer members of its Bonvoy guest loyalty program a “head start” on earning a higher-level elite status and said it would offer most of its properties at off-peak rates into July.
The move comes as travel continues to plummet amidst the novel coronavirus pandemic.
The hotelier had previously said that members would keep their current status through February 2022.  The program will now offer a jump-start to …