Delta

In Search of a Better Business Class Lie-Flat Seat

In Search of a Better Business Class Lie-Flat Seat

American, Delta, KLM, Lufthansa, Qatar, Swiss, United and Virgin (among others) face off in the skies
In the past year, I’ve flown in international business class seats on six airlines, namely, Air France, American Airlines, Continental (now United), KLM, Lufthansa, and Swiss (pictured).    Out of the six, only two airlines offered truly lie-flat seating that was horizontal to the floor, Continental and Swiss.
The fully horizontal seat made a difference.  My Swiss …

Fewer Disruptions At United Airlines After Systems Merger

Fewer Disruptions At United Airlines After Systems Merger

On day four following the merger of United and Continental’s Web and reservations systems, the problems that were reported on Saturday have markedly diminished.
In a statement issued late Monday, United said that the airline’s on-time performance on Sunday, the first full day of operations for the combined computer system, of 77.1% exceeded its performance on the same Sunday one year earlier.  As of 3:45 p.m. EST Monday, the airline’s domestic …

United and Continental Complete Computer System and Web Site Merger

United and Continental Complete Computer System and Web Site Merger

[Editor’s Note: A more recent article on this topic has been published and may be viewed here.]
United Continental Holdings joined its two subsidiaries, United Airlines and Continental Airlines, on one unified computer system over the weekend.  The airline abandoned Apollo, the old United Airlines system, and migrated the entire operation to Shares, the existing Continental Airlines system, giving customers a single platform for finding flights, booking tickets, online check-in, and …

American Adding Main Cabin Extra Premium Economy Seating Across its Fleet

American Adding Main Cabin Extra Premium Economy Seating Across its Fleet

American Airlines will add more legroom to the first few rows of every mainline aircraft under a new program called Main Cabin Extra.
Main Cabin Extra seats will have between four to six inches of additional legroom compared to standard main cabin seats.  American plans to install Main Cabin Select on all existing aircraft and new 737-800 aircraft that are being delivered to the airline will have the premium economy seats …

Vote for the 2012 Frequent Business Traveler GlobeRunner Awards

Vote for the 2012 Frequent Business Traveler GlobeRunner Awards

Voting for the 2012 Frequent Business Traveler GlobeRunner Awards has begun, giving you the opportunity to give praise where it’s due.
This year’s stellar field of nominees includes well over 100 airlines, hotels, car rental agencies, and travel Web sites.  Most of the award categories, which include Best Airline, Best Airport, Best Frequent Flyer Program, Best Hotel Chain, Best Credit/Charge Card, Best Rental Car Agency, and Best Travel Web Site, are …

Delta, China Southern, China Eastern Expand Codeshare

Delta, China Southern, China Eastern Expand Codeshare

Delta Air Lines has expanded its codeshare agreements with China Southern and China Eastern airlines, following approval by the Civil Aviation Administration of China.
Both Chinese airlines will codeshare on Delta flights between Seattle and Beijing, and China Eastern will codeshare on Delta flights between Detroit and Beijing.
All three airlines are members of the SkyTeam Alliance.

Delta adds Wi-Fi to Delta Shuttle Flights

Delta adds Wi-Fi to Delta Shuttle Flights

Delta Air Lines announced that it has added in-flight Internet access from Gogo on all Delta Shuttle flights between New York (LaGuardia/Marine Air Terminal), Boston (Logan), and Washington (National) airports as well as between LaGuardia and Chicago (O’Hare).
The addition of the Delta Shuttle fleet means that the airline will have more than 3,000 flights each day with in-flight Internet access.  This translates to providing roughly 400,000 passengers each day with …