Hyatt ‘World of Care’ to Address Problems in Society for Staff and Guests Alike

By Kurt Stolz on 15 July 2021
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A Hyatt Regency check-in area

Hyatt Hotels announced a new global environmental, social, governance (ESG) platform that builds on its efforts to care for “planet, people, and responsible business.”

The program is intended to address specific problems and challenges faced by guests, hotel owners, and employees.

“World of Care” aims to address multiple societal issues and, Hyatt hopes, bring about what it terms “meaningful change” in the hospitality industry.

The move comes after a year filled with illness, protests, and riots throughout the world.

“The events of the past year have underscored the urgency for the private sector to address societal issues with empathy, clarity, and accountability,” said Hyatt’s CEO, Mark Hoplamazian. “World of Care deepens Hyatt’s commitment to caring for our people, planet, and communities.”

The hotel chain plans to undertake several initiatives, as part of World of Care including sharing – for what it says is the first time – detailed workforce diversity data.

With Global Wellbeing Week, the company hopes to offer its employees a week of programming and activities relating to wellness as well as a new wellness assessment in order to elevate well-being within the organization.

Finally, Hyatt will introduce a new training program to help employees spot possible human trafficking.

(Photo: Accura Media Group)

Accura News

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