Major Airlines Including American, Delta, Southwest Hit by Internet Outage

By Kurt Stolz on 17 June 2021
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An American Airlines jet in Philadelphia

Major airlines across the globe, as well as financial institutions and other companies, were hit by brief online outages Thursday.

The outages, which hit companies from Australia to Hong Kong to the United States, were due to a disruption at Akamai, a Massachusetts-based company that operates a global content delivery network, or CDN.

American Airlines, Delta Air Lines, Southwest Airlines, and United Airlines all experienced outages at approximately 1 a.m. EDT that lasted a little over an hour.  Banks and credit unions also suffered similar issues in the United States.

In Australia, the outage hit companies including Virgin Australia and major banks in the middle of the business day there.

Akamai said it had been aware of an outage on one of its platforms and was resolving the issue.

“Akamai can confirm the segment of our Prolexic platform impacted is up and running and we are continuing to validate services,” said company spokesman Chris Nicholson in a statement. “We will share more details of what transpired, but our first priority is ensuring all customer impact is mitigated.”

The outage occurred approximately one week after another CDN, Fastly, experienced an outage which took down major media sites including the New York Times and the Guardian as well as the U.K. government’s homepage.

(Photo: Accura Media Group)

Accura News

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