Delta Cancels Hundreds of Flights on Holiday Weekend, Leaving Many to Fend for Themselves

By Kurt Stolz on 25 December 2020
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Delta Air Lines flyers experienced a flurry of flight cancellations amidst a winter storm and what appears to have been an operational meltdown.

The Atlanta-based airline cancelled over one hundred flights on Friday after proactively cancelling some 250 flights in advance of the major winter storm that brought blizzard-like conditions to the Twin Cities area where the airline has a major hub.

“A number of factors have [sic] pressured our ability to timely staff several dozen scheduled flights,” Delta said in a statement, adding that the “overwhelming majority of our customers have been rebooked on flights within several hours of their original travel.”

Delta issued a similar statement after cancelling over 500 flights Thanksgiving week, saying that a number of factors “have [sic] pressured our ability to timely staff several dozen scheduled flights.”

The airline’s social-media feeds were littered with customer pleas, complaints, comments, and requests for help.

Travis Whidden, a Las Vegas resident, was scheduled to fly from Atlanta to Las Vegas on December 24.

“Not fun when @Delta cancelled a flight, won’t tell you a reason, doenst [sic] pickup [sic] the phone, and says you can’t get home till Christmas evening,” he said on Twitter.

(Photo: Accura Media Group)

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