United Airlines to Permanently Eliminate Change Fees and Standby Fees

By Kurt Stolz on 30 August 2020
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United Airlines announced it would permanently eliminate change fees for all ticket types, except for basic economy, for flights within the United States as well as Puerto Rico and the U.S. Virgin Islands.

The change is effective August 30, 2020.

The Chicago-based airline also said it would eliminate standby fees starting on January 1, 2021.  This would apply to any United customer who, regardless of status, will be able to fly standby for free on a flight departing the day of their travel regardless of the type of ticket or class of service. In addition, MileagePlus Premier members will be able to confirm a seat on a different flight on the same day with the same departure and arrival cities as their original ticket provided a seat is available.

“Change is inevitable these days – but it’s how we respond to it that matters most,” said the airline’s president, Scott Kirby, referencing the coronavirus pandemic.  Kirby said that the changes came about because the airline is always “looking at new ways to serve our customers better.”

(Photo: Accura Media Group)

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