Southwest Airlines Suspends All In-Flight Food and Beverage Service

By Paul Riegler on 24 March 2020
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Southwest Airlines said it will temporarily suspend all food and beverage service starting Wednesday.

The move is intended to reduce customer interaction and limit the spread of the novel coronavirus and was announced in a memorandum to staff.  Customers will still, however be able to request individual cans of water during flights.

“Effective Wednesday, March 25, our beverage and snack service will be temporarily eliminated on all flights,” the memo read.  “This change will further support limiting direct Customer touchpoints, allowing you to focus on good hand hygiene and any added trash service for the disposal of used cleaning wipes, tissues, or other disposable items.”

The airline put a similar policy into place on shorter flights last week but this policy applies to all flights, regardless of length.

(Photo: Accura Media Group)

Accura News

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