How Hotel Chains Are Addressing Travel To Areas Impacted by the Novel Coronavirus

By Anna Breuer on 9 March 2020
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The coronavirus is now affecting 104 countries and territories across the globe and many travelers are postponing or cancelling their travel plans as a result.

In some cases, a traveler is holding off because travel to his destination is simply not possible due to quarantine and containment rules; in others, it’s simply a desire not to go somewhere where one might end up with the coronavirus or trapped in a quarantined area.

Here’s a summary of how five major hotel chains are addressing postponements and cancellations on trips to or from such destinations as China, South Korea, and Italy.

AccorHotels will waive cancellation fees for those traveling to or from China, Japan, Hong Kong, or Taiwan through March 31.

Hilton Worldwide has modification and cancellation waivers in place for those traveling to, through, or from China, Italy, Saudi Arabia, and South Korea through March 31.

Hyatt Hotels said it will waive cancellation fees for anyone living in China (including Hong Kong and Macau), Italy, Japan, and South Korea through March 31. The hotelier will also waive cancellation fees for anyone with a reservation at a Hyatt property in any of those countries through March 31.

Intercontinental Hotels Group said it will waive cancellation fees for anyone traveling to or from China, Hong Kong, Macau, Italy, South Korea, or Taiwan prior to March 31.

Marriott International will waive cancellation fees for anyone traveling to or from any of 25 countries and territories in the Asia-Pacific region including Australia, Bangladesh, Cambodia, China, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, New Zealand, the Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam, as well as Italy.

(Photo: Accura Media Group)

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