Hotel Industry Pledges to Give Panic Buttons to Employees

By Anna Breuer on 6 September 2018
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DSC_0368 (1)Five hotel chains – Hilton, Hyatt, InterContinental Hotels Group, Marriott, and Wyndham – along with the group that represents major hotels, the American Hotel and Lodging Association, announced new safety and security measures for hotel employees and guests.

Under the umbrella of what they call the 5-Star Promise, the hoteliers said they were giving customer-facing employees panic buttons, and would update and enhance their policies and training procedures to increase hotel safety, with an emphasis on sexual harassment and assault.

The news was announced on Thursday at a press conference in Washington, D.C..

“No one should ever be fearful doing their job, least of all associates on-property,” said Arne Sorenson, the CEO of Marriott International. “The safety of everyone at our properties is always a top priority as is deterring and combatting harassment of any kind.”

Other hotel groups that said they would follow suit included AccorHotels, Best Western, Loews Hotels, Las Vegas Sands, Outrigger, and Radisson.

(Photo: Accura Media Group)

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