Uber to Allow Drivers to Rate Passengers

By Paul Riegler on 26 September 2017
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Uber is headquartered in the Bay Area.

Uber is headquartered in the Bay Area.

Ride-hailing service Uber is turning the tables some passengers by adding a feature that allows drivers to rate those in the back seat.

In instances when drivers give a rider of less than five stars, a driver will be asked to provide a basis for the lower rating. Options will include “wait time,” where a passenger keeps the driver waiting unnecessarily; “patience;” “number of riders;” “attitude;” “wanted new route;” or “other.”

In cases where a passenger gets flagged twice in 30 days with the same issue, he will receive a warning the next time he opens the Uber app indicating his poor comportment is impacting his own rating.

Uber allows passengers to rate a driver at the conclusion of each trip. The average rating is between four and five stars. Drivers with low ratings will lose the right to drive for the company.

(Photo: Accura Media Group)

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