InterContinental Hotels Reveals Credit Card Breach at 1,200 Properties

By Jesse Sokolow on 18 April 2017
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The InterContinental Mark Hopkins in San Francisco

The InterContinental Mark Hopkins in San Francisco

InterContinental Hotels Group announced that a credit card security breach occurred at almost 1,200 of its properties in the Americas between September 29 and December 29, 2016.

IHG said that there is no evidence of any unauthorized access to payment card data after December 29, although the malware that caused the breach was not confirmed until the issue was investigated in February and March of this year.

Properties that had implemented IHG’s Secure Payment Solution, a point-to-point encryption payment acceptance solution, before September 29, 2016 were not affected by the breach, the hotelier said.

The malware targeted credit cards that were used onsite at the properties’ front desk. It searched for track data, which can contain a cardholder’s name, card number, expiration date, and internal verification code, and is read from a card’s magnetic stip.

IHG said that law enforcement has been notified, and it is working with the payment card networks and with a cyber security firm to confirm that the culpable malware has been eradicated. IHG also said that it has established a dedicated call center for any guests who may have been impacted by the breach to answer any questions they might have.

(Photo: Accura Media Group)

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