British Airways Club World Business Class Seattle-Tacoma – London Heathrow – Review

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ARRIVAL

Following an hour long hold over London due to heavy arriving traffic, our 777 touched down on Heathrow’s runway 27L at 7:29 a.m. local time,. The aircraft docked at the B satellite at Terminal 5, and I quickly made my way to passport control.

A fast track line, meant to expedite the immigration process for premium travelers, wound up moving at a snail’s pace largely due to being staffed by a single, albeit very friendly, agent. The regular queue was noticeably faster.

Once through immigration I paid a visit to BA’s well appointed arrival lounge, where I grabbed a quick bite and freshened up with a shower before heading for the city.

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BOTTOM LINE

While the hard product is not the latest and greatest in the carrier’s crown it still provided a comfortable experience on a tough afternoon turned red eye flight. A scrub down would vastly improve appearances, and an overhaul would bring it in line with BA’s newer Airbus A380, Boeing 787s, and Boeing 777-300(W) aircraft, keeping it within arm’s length of its competitors (and its transatlantic joint venture partner, American).

The carrier excelled though, in its soft service. The food was quite good, and the IFE selections hit the spot. The crew was impressive as well: professional and pleasant, attentive but not obtrusive.

Overall, if you can get past the dated hard product, British Airways offers a perfectly reasonable business class experience.

(Photos: Accura Media Group)

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