2014 Frequent Flyer Program Award Redemption Satisfaction Survey

By Jeremy Del Nero on 20 May 2014
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If you are reading this, you are undoubtedly a member of one or more frequent flyer programs.  Frequent Business Traveler and FlyerTalk, the world’s largest online travel community, want to know how satisfied you are with the program or programs you participate in.

Please rate your level of satisfaction with one or more of the following frequent flyer programs based on your actual usage of the program within the past 12 months.  Your rating should be based on your own personal experience with award redemption within the program and not any other aspect(s) of it.

Select the frequent flyer programs you are a member of from the list below.  Click the “next” button and proceed to rate the programs. Choose “very satisfied” if you have been able to find virtually all of the flights that you want at the award level you think is fair.  Choose “satisfied” if you have been able to find many of the flights that you want.  If you have neutral feelings on the program with respect to award redemption, choose “neither satisfied nor dissatisfied,” and if you find that you typically cannot find a flight to travel when you desire, choose “not satisfied” or “very dissatisfied” depending on the level of dissatisfaction.

After taking the poll, which will run through June 20, 2014, you will be given the opportunity to subscribe to the free Frequent Business Traveler Weekly newsletter and also get a chance to win a piece of valuable airline memorabilia.

(Photo: Accura Media Group)

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