United Airlines

United Airlines to Deepen Partnership with Mesa

United Airlines to Deepen Partnership with Mesa

United Airlines and its regional partner Mesa Airlines said Friday the two plan to expand their relationship.
Mesa will acquire 12 new Embraer 175 aircraft starting in May 2017. The carrier will use the planes to operate United routes.
The airline said it plans to hire over 500 new people for a variety of positions including pilot, flight attendant, and gate agent to operate the new planes.
The order will bring Mesa’s number …

United Sees Rise in Capacity and Traffic for January While Load Factor Drops

United Sees Rise in Capacity and Traffic for January While Load Factor Drops

United Airlines announced operational results for January 2017. The carrier’s consolidated traffic and capacity were up year-over-year, while its load factor decreased for the month.
Total traffic for the Chicago-based airline during the month of January was 16.05 billion RPMs, or revenue passenger miles, an increase of 4% from 15.42 billion RPMs in January 2016.  The carrier’s total capacity for the month was up 4.7% to 19.96 billion ASMs, or available …

United Airlines to Partner with IBM and Apple to Overhaul Mobile Technology to Help Improve Customer Service

United Airlines to Partner with IBM and Apple to Overhaul Mobile Technology to Help Improve Customer Service

United Airlines said Thursday it plans to work with IBM and Apple to develop new apps that will streamline customer service and upgrade the 50,000 iPhones and iPads its customer-facing employees use.
The Chicago-based airline will work with the two tech companies on designing new apps and integrating them with existing back-office technology it uses to run the airline.
United plans to create technology that will give front-line flight attendants, gate agents, …

United, Avianca to ‘Deepen’ Existing Relationship

United, Avianca to ‘Deepen’ Existing Relationship

United Airlines said Wednesday it plans to “deepen” its relationship with Avianca and Avianca Brasil.
All three carriers are members of Star Alliance, one of the world’s three global airline alliances.
The move will enhance “our cooperation to provide even better service for our customers,” said United’s president, Scott Kirby. United plans to build “a great network” based on the existing Star Alliance relationship as well as on partnerships in Latin America.
Avianca, …

United Airlines Grounds Domestic Flights Due to Computer Outage

United Airlines Grounds Domestic Flights Due to Computer Outage

United Airlines was forced to ground all of its domestic mainline flights Sunday night due to a computer issue.
“A ground stop is in place for domestic flights due to an IT issue. We’re working on a resolution. We apologize for the inconvenience,” the airline said on Twitter at approximately 8 p.m. Eastern Time.
The airline said that the issue is not affecting international flights or those to or from Alaska and …

United Airlines Quarterly Profit Drops 52%

United Airlines Quarterly Profit Drops 52%

United Airlines announced financial results for the fourth quarter of 2016, as well as for the entire year.
Net income for the quarter fell to $397 million, down 52% year over year from $823 million in the same period last year.
Meanwhile, net income for 2016 was $2.3 billion, a decrease of 70% from the prior year.
Revenue for the quarter was up slightly, by 0.2%, to $9.1 billion for the quarter, while …

United Takes Delivery of First Boeing 777-300, ‘New Spirit of United’

United Takes Delivery of First Boeing 777-300, ‘New Spirit of United’

United Airlines announced that it took delivery of its very first Boeing 777-300ER.
The aircraft, which the carrier has named the “New Spirit of United,” will be the first to feature the new Polaris business-class cabin, with fully lie-flat seats with direct-aisle access as well as amenities such as Saks Fifth Avenue pillows and blankets and a brand-new Polaris menu.
The plane is scheduled to begin service next month. United expects have …