United Airlines

United to Improve Coach Meals on International Flights

United to Improve Coach Meals on International Flights

United Airlines announced several improvements to the meals it offers coach passengers on international flights.
Starting June 1, the Chicago-based airline will resume offering a complimentary mid-flight snack to coach passengers on all international flights. United had discontinued the snack after it began offering what it termed a “more robust” three-course meal during the flight.
The snack will include a small sandwich and candy on flights 12 overs or more in duration …

Letter from United Airlines CEO Promises ‘The Experience You Deserve’

Letter from United Airlines CEO Promises ‘The Experience You Deserve’

The turnaround orchestrated by United Airlines’ new CEO continues. Oscar Munoz, who was appointed to the position last September and had to temporarily step down after a heart attack one month later, sent an e-mail update to the airline’s frequent flyer program members this week outlining the airline’s “lofty goal” of delivering a “truly exceptional experience” from booking a ticket to the actual flight.
Mr. Munoz spoke of his desire to …

United Reports Drop in Traffic, Capacity for April

United Reports Drop in Traffic, Capacity for April

United Airlines announced operational results for April 2016.  The carrier’s consolidated traffic, capacity, and load factor were all down year-over-year for the month.
Total traffic for the Chicago-based airline during the month of April was 16.361 billion RPMs, or revenue passenger miles, a decrease of 1.9% from 16.685 billion RPMs in April 2015.  The carrier’s total capacity for the month was down 0.9%, to 20.327 billion ASMs, or available seat miles, …

United to Launch San Francisco-Xi’an, China Route

United to Launch San Francisco-Xi’an, China Route

United Airlines announced that it will begin new seasonal service to Xi’an, China from San Francisco on Sunday, May 8. The route, which will be offered through October 27, will be the first transpacific service to the Chinese city by a U.S. carrier.
Flights will depart San Francisco International Airport at 1:25 p.m. on Tuesdays, Thursdays, and Sundays, and arrive at Xianyang International Airport at 5:30 p.m. the following day. From Xi’an, …

American, Delta, Hawaiian, and United Apply to Operate Daytime Haneda Flights

American, Delta, Hawaiian, and United Apply to Operate Daytime Haneda Flights

American Airlines, Delta Air Lines, Hawaiian Airlines, and United Airlines all submitted applications Thursday to the Department of Transportation to offer daytime service from the United States to Tokyo’s Haneda Airport.
The move follows a new agreement between the United States and Japan that allows for more daytime flights to Haneda, an airport considered highly desirable because of its proximity to downtown Tokyo. The new agreement calls for five new daytime …

United Reports Profitable First Quarter

United Reports Profitable First Quarter

United Airlines announced financial results for the first quarter of 2016.
Net income for the quarter was $435 million, excluding special charges, a 25% year-over-year decrease. Revenue was also down almost 5% at $8.2 billion from 8.6 billion in 2015.
“I am extremely proud of United’s nearly 86,000 aviation professionals for their contributions to these strong results,“ said the company’s CEO, Oscar Munoz.
The airline’s consolidated passenger revenue per available seat mile, or …

United Airlines Reshuffles Board of Directors, Again

United Airlines Reshuffles Board of Directors, Again

United Continental Holdings said Wednesday it will add executives with airline industry experience to its board of directors as part of a settlement with activist investors.
The move, which averts what has been a very public struggle over corporate governance, will allow the airline and its new CEO, Oscar Munoz, to focus on running the company more efficiently.
Former Air Canada CEO Robert Milton has been named non-executive chairman and will assume …