United Airlines

Review: United’s First Polaris Lounge, Chicago O’Hare International Airport

The lounge's rather tasty granola is made with quinoa

In advance of its first-ever Polaris Lounge’s formal opening the following day, United Airlines held a media preview on Wednesday.
Located in Terminal 1, Concourse C at Chicago’s O’Hare International Airport, the cavernous lounge (it’s 12,782 square feet or 1,187 square meters) will be open to passengers traveling in the airline’s Polaris cabin starting December 1.
Polaris, also known as the North Star, is the brightest star in the constellation of Ursa …

United Begins Service to Cuba

United Begins Service to Cuba

United Airlines announced the launch of daily service to Havana, Cuba from Newark on Tuesday.
The route is the first to the capital of the island nation for the carrier in over 50 years.
Additionally, United plans to launch once weekly flights to Havana from Houston this Saturday.
Scheduled passenger service from the United States to Cuba resumed earlier this year after over 50 years of banned travel to the island nation.
(Photo: Accura …

United to Refine New Plane Orders with Boeing, Embraer

United to Refine New Plane Orders with Boeing, Embraer

As part of a group of initiatives to become more profitable, United Airlines announced that it is making changes to several aircraft orders.
The carrier converted its order for 65 Boeing 737-700 aircraft into orders for 61 737 Max planes and four 737-800s. United expects the 737-800s to be delivered by the end of next year, while the 737 Max aircraft will have delivery dates that are yet to be determined.
United …

United to Offer Basic Economy Fares

United to Offer Basic Economy Fares

United Airlines said Tuesday it will sell basic economy fares next year as part of a group of initiatives it announced that it hopes will increase revenues and control costs to the tune of a combined $4.8 billion in the next four years.
The new fares will come with significant limitations. Passengers without elite status won’t be able to bring a full-sized carry-on bag on board, just a small personal item …

United Introduces Automated Screening Lanes at O’Hare

United Introduces Automated Screening Lanes at O’Hare

United Airlines announced the introduction of automated screening at its TSA PreCheck security checkpoint in Terminal 1 of Chicago O’Hare International Airport.
As many as five passengers at at time can fill bins with their belongings in each lane, and thereby moving through the process at a quicker pace. To further lessen the wait, the lanes use a conveyor system to automatically return empty bins to the front of the line.
The …

United Sees Drop in Load Factor for October

United Sees Drop in Load Factor for October

United Airlines announced operational results for October 2016. The carrier’s consolidated traffic and capacity were up year-over-year, while its load factor decreased for the month.
Total traffic for the Chicago-based airline during the month of October was 17.753 billion RPMs, or revenue passenger miles, an increase of 0.6% from 17.646 billion RPMs in October 2015.  The carrier’s total capacity for the month was up 1.8%, to 21.536 billion ASMs, or available …

United Breaks Ground on New Operations Center in Houston

United Breaks Ground on New Operations Center in Houston

United Airlines announced that it began construction on the future home of its Technical Operations Center at Houston’s George Bush Intercontinental Airport on Tuesday.
The $162 million facility will offer approximately 200,000 square feet (18,580 square meters) of additional hangar space when completed. The facility will accommodate United’s wide-body aircraft, including Boeing 767s, 777s, 787 Dreamliners, and Airbus A350s.
United said that center will provide a better work environment with improved levels of …