Southwest Airlines

Southwest Makes Multiple Executive Appointments in Tech and Marketing

Southwest Makes Multiple Executive Appointments in Tech and Marketing

Southwest Airlines announced multiple executive appointments and promotions in its technology and marketing departments.
The airline appointed Tom Merritt to the position of Chief Technology Officer.  He will also continue to serve as vice president of technology, infrastructure and services, his current position.
Bill Tierney was promoted to the position of vice president of marketing.  He is currently managing director of marketing.
In addition, the Dallas-based carrier announced the promotion of Jeff Jones …

Southwest to Accept Apple Pay for Tickets, Meals, and Fees

Southwest to Accept Apple Pay for Tickets, Meals, and Fees

Southwest Airlines announced the addition of Apple Pay support in its iOS mobile app.
The move allows travelers to pay for tickets, in-flight meals, baggage fees, and other ancillary services using Apple’s mobile wallet.  More importantly, it allows travelers to conduct transactions without having to store their payment details such as credit card numbers in a commercial database.
“Providing modern digital payment solutions to our customers is critical,” said Christopher Priebe, who …

United Airlines Extends Boeing 737 Max Cancellations into December

United Airlines Extends Boeing 737 Max Cancellations into December

United Airline, one of three U.S. airlines that had to ground its Boeing 737 Max fleet, announced that it has delayed its plans to restart flights of the aircraft until December 19, as the worldwide grounding of the beleaguered aircraft approaches the six-month mark.
Regulators grounded the jet in the aftermath of two fatal hull losses, an Ethiopian Airlines flight in March and last year’s Lion Air crash.
The three U.S. airlines …

Southwest Airlines to Add Sacramento-Honolulu Service Next Year

Southwest Airlines to Add Sacramento-Honolulu Service Next Year

Southwest Airlines announced plans to add service from Sacramento to Honolulu early next year as well as new non-stop service between both Oakland and San Jose to both Kauai and the Island of Hawaii.
The service to Lihue Airport on Kauai and to Hilo International Airport will be the airline’s first to those destinations.
Flights from Sacramento International Airport to Daniel K. Inouye International Airport will commence in mid-January.
Southwest will operate the …

Southwest Airlines to Train All Employees to be Alert for Possible Human Trafficking

Southwest Airlines to Train All Employees to be Alert for Possible  Human Trafficking

Southwest Airlines announced a new effort to address human trafficking timed to coincide with the seventh observance of the United Nations’ World Day Against Trafficking in Persons.
The airline is introducing on Tuesday new online training that will teach employees how to identify and report human trafficking.
“We are proud to offer Human Trafficking awareness curriculum to the entire Southwest Team so that we can continue our efforts to identify any signs …

Southwest to Pull Out of Newark, Consolidate at LaGuardia, Citing 737 Max Grounding

Southwest to Pull Out of Newark, Consolidate at LaGuardia, Citing 737 Max Grounding

Southwest Airlines said Thursday that it plans to discontinue operations at Newark Liberty International Airport and consolidate its presence in the New York metropolitan area at LaGuardia Airport.
The move is in response to the “extensive delays” in returning the Boeing 737 Max aircraft to service as well as financialresults at Newark that were “below expectations” and is effective November 3, 2019. The airline is also decreasing its capacity growth plans …

Southwest Airlines and Chase Announce New Business Credit Card

Southwest Airlines and Chase Announce New Business Credit Card

Southwest Airlines and Chase announced a new credit card associated with the airline’s frequent-flyer program.
The Southwest Rapid Rewards Performance Business Card is intended for smaller businesses and offers a variety of travel-related benefits.
The card offers a 9,000 reward on each cardmember anniversary and 3 Rapid Rewards points per dollar spent on Southwest Airlines flights and the airline’s hotel and car rental partners. Another benefit is the reimbursement of a single …