Southwest Airlines

Southwest Announces a Slew of Executive Appointments

Southwest Announces a Slew of Executive Appointments

Southwest Airlines announced multiple executive appointments and promotions on Wednesday.
Mark Shaw, currently senior vice president, general counsel, and corporate secretary was promoted to executive vice president, chief legal and regulatory officer, and corporate secretary. Jason Van Eaton, the airline’s vice president for governmental affairs, was promoted to senior vice president for governmental affairs and real estate.
Bob Montgomery, currently vice president for airport affairs, was appointed to the position of senior …

Southwest Reins In Service and Emotional Support Animal Policies

Southwest Reins In Service and Emotional Support Animal Policies

Southwest Airlines announced additional changes to its policies for service and emotional support animals earlier on Tuesday.
The new requirements, which go into effect on September 17, limit each passenger to one emotional support animal, which can be either a dog or cat, and bans “unusual or exotic animals.” Emotional support animals must either be on a leash or in a carrier throughout the trip.
Passengers wishing to travel with an emotional …

Southwest Sees Increase in July Traffic and Capacity, Drop in Load Factor

Southwest Sees Increase in July Traffic and Capacity, Drop in Load Factor

Southwest Airlines announced operational results for July 2018.
The carrier reported an increase in capacity and traffic, while its load factor fell slightly.
The airline’s total system traffic was 12.62 billion RPMs, or revenue passenger miles, a year-over-year increase of 2.1% from 12.36 billion RPMs in July 2017. The company reported a total system capacity of 14.62 billion ASMs, or available seat miles, up 3.2% from 14.16 billion the previous July.
Meanwhile, Southwest’s …

New Concourse Set to Open at Charlotte Douglas International Airport

New Concourse Set to Open at Charlotte Douglas International Airport

After several years of construction, Concourse A North at Charlotte Douglas International Airport is slated to open its gates to passengers later this month.
The new $200 million concourse is part of a $2.5 billion set of projects planned or underway at the airport, including an expanded roadway leading to the terminal and a new control tower.
The new expansion at Charlotte Douglas will “usher in a redefined identity and an enhanced …

New Study Shows What Frequent Flyers Value in an Airline

Today’s passengers value seat comfort above anything else, in a time when even top airlines are cutting back on legroom and personal space on aircraft, according to a new study of frequent travelers.
The GlobeRunner Insights Air Travel 2018 study also found that, despite the promise, in-flight Wi-Fi was deemed one of the least important of the criteria when choosing an airline or flight.
“Frequent flyers continue to value personal …

Citing Allergy Concerns, Southwest Will Discontinue Peanuts On Board Flights

Citing Allergy Concerns, Southwest Will Discontinue Peanuts On Board Flights

Southwest Airlines announced it would no longer serve peanuts to its passengers. The change goes into effect August 1.
Long a staple of airline flights, many airlines have discontinued the use of peanuts as a snack due to allergy concerns, substituting pretzels and other snacks.
“Peanuts forever will be part of Southwest’s history and DNA,” the airline said in a statement noting that some passengers may be “nostalgic or sad to see …

Southwest Reports Rise in Traffic and Capacity for May

Southwest Reports Rise in Traffic and Capacity for May

Southwest Airlines announced operational results for May 2018.
The Dallas-based carrier reported an increase in traffic and capacity and a slight drop in its load factor.
The airline’s total system traffic was 11.7 billion RPMs, or revenue passenger miles, a year-over-year increase of 4.2% from 11.2 billion RPMs in May 2017.
The carrier reported a total system capacity of 13.8 billion ASMs, or available seat miles, up 5.2% from 13.2 billion the previous …