Marriott

Hotel Industry Pledges to Give Panic Buttons to Employees

Hotel Industry Pledges to Give Panic Buttons to Employees

Five hotel chains – Hilton, Hyatt, InterContinental Hotels Group, Marriott, and Wyndham – along with the group that represents major hotels, the American Hotel and Lodging Association, announced new safety and security measures for hotel employees and guests.
Under the umbrella of what they call the 5-Star Promise, the hoteliers said they were giving customer-facing employees panic buttons, and would update and enhance their policies and training procedures to increase hotel …

Marriott Breaks Ground on New Ritz-Carlton Hotel in Manhattan

Marriott Breaks Ground on New Ritz-Carlton Hotel in Manhattan

Marriott International announced on Tuesday the start of construction of the new Ritz-Carlton New York, NoMad.
The hotel, expected to open in 2021, is located in the city’s NoMad district at Broadway and 28th Street and is being built with a budget of $500 million.
“At the turn of the century, the NoMad area was home to many of the city’s most exclusive luxury hotels and served as a hub for the …

St. Regis Hotel to Open in Melbourne

St. Regis Hotel to Open in Melbourne

Marriott International announced plans for a St. Regis hotel in Melbourne, Australia.
The St. Regis Melbourne is slated to open in 2022 and will be located in the city center.
“Melbourne’s vibrant mix of world-class dining, art galleries and rich history makes it an ideal destination for the debut of the iconic St. Regis brand in Australia,” said Lisa Holladay, a global brand leader at the hotelier.
The new hotel will be located …

Dust Begins to Settle in Marriott-Starwood Loyalty Program IT Merger

The monumental task of combining billions of data points for the 110 million members of Marriott International’s three guest loyalty programs into a unified platform was fraught with peril but, after the main integration work was completed over the weekend, things are beginning to settle down.
With perhaps one keystroke but thousands of man hours of work, Marriott combined Starwood Preferred Guests, Ritz-Carlton Rewards, and Marriott Rewards into one, as-of-yet unnamed, …

Aloft Hotel Miami Aventura Opens in Florida

Aloft Hotel Miami Aventura Opens in Florida

Marriott International announced the opening of the Aloft Hotel Miami Aventura.
The 207-room property features guest rooms that have a loft-inspired décor with platform beds, flat-screen televisions, and Bliss Spa amenities.  The hotel offers keyless check-in and room access and complimentary Wi-Fi throughout the property.
The second-floor lobby has what the hotel describes as a raw, urban décor and features a salt-water aquarium, board games, a pool table, a bar, and access …

Aloft to Encourage Guests to Sing in the Shower

Aloft to Encourage Guests to Sing in the Shower

Marriott International’s Aloft Hotels brand, in conjunction with Universal Music Group, announced Project: Aloft Star, a vocal competition.
To support the project, Aloft is setting up shower audio recording booths in several hotels in Europe where guests will be able to show off their talents. The booths will be installed at Aloft properties in Brussels, London, Kiev, and Munich.
“Showers are synonymous with singing,” said John Licence, a Marriott vice president, in …

Marriott Updates SPG, Ritz-Carlton, Marriott Rewards Apps with Launch of New Unified Guest Loyalty Program

Marriott Updates SPG, Ritz-Carlton, Marriott Rewards Apps with Launch of New Unified Guest Loyalty Program

Marriott International introduced version 8.0 of its three apps, Starwood Preferred Guest, Marriott Rewards, and Ritz-Carlton Hotels.
The new apps launched on Sunday in conjunction with the debut of the hotel chain’s new and as of yet unnamed unified guest loyalty program.
All three apps allow the member to book stays at over 6,500 hotels under the Marriott umbrella; previously, each app could only be used to book with its own brand.
All three …