Marriott

Marriott Testing Support for Guest’s Individual Netflix, Hulu, Pandora Accounts on In-Room TVs

Marriott Testing Support for Guest’s Individual Netflix, Hulu, Pandora Accounts on In-Room TVs

Marriott International, which only last week reversed its stance and said it will no longer seek to block guests from using their personal Wi-Fi devices at its hotels, is testing a program that would support the use of personal Netflix, Hulu, and Pandora accounts on guestroom television sets.
The hotelier is conducting a pilot program at eight hotels in the United States.  Guests will be able to log into an individual …

Marriott Backpedals and Won’t Block Personal Hotspots

Marriott Backpedals and Won’t Block Personal Hotspots

Marriott International reversed its stance and said it will no longer seek to block guests from using their personal Wi-Fi devices at its hotels.
In a statement on its website, the hotelier said it “listens to its customers, and we will not block guests from using their personal Wi-Fi devices at any of our managed hotels.”
In October, Marriott was fined $600,000 by the FCC for blocking rival Wi-Fi networks at a …

New JW Marriott Hotel Opens in Houston

New JW Marriott Hotel Opens in Houston

Marriott announced the opening of JW Marriott Houston Downtown hotel in Texas. The property occupies the 104-year-old Samuel F. Carter Building, and is the second JW Marriot to open in the city.
The hotel has 328 guestrooms and suites, including long-term apartment suites and four wellness-inspired spa suites. Each room has a 55” LCD TV, a Nespresso coffee machine, complimentary wireless Internet, and touch screen room controls.
Two dining establishments are located …

New JW Marriott Resort Opens in India

New JW Marriott Resort Opens in India

Marriott announced the opening of JW Marriott Mussoorie Walnut Grove Resort and Spa in northern India. The hotel is the sixth JW Marriott property in the country.
The hotel has 115 guestrooms, including ten suites. Each room has a 42” flat screen TV, a minibar, and coffee and tea maker.
The resort has five dining options, including JW Cafe, which features international cuisine; Wisteria Deck, an Italian-style restaurant; Tepan, which features Asian …

Hilton and Marriott Announce New Cancellation Penalties

Hilton and Marriott Announce New Cancellation Penalties

Two major hotel chains, Hilton and Marriott, announced plans to dramatically change their policies on last-minute room reservation cancellations.
Starting January 1, 2015, travelers will be charged a penalty fee equivalent to a one-night stay.  Previously, most hotels within the two chains permitted cancellations as late as 6:00 p.m. on the day of arrival without any penalty.
The change does not affect hotels operated by the two companies that have far more …

Marriott to Offer Free Wi-Fi to Marriott Rewards Members

Marriott to Offer Free Wi-Fi to Marriott Rewards Members

Marriott announced that it will begin offering complimentary Wi-Fi Internet access to members of its Marriott Rewards program who book stays directly through the company’s website, mobile app, call center, or a Marriott hotel.
The new policy will go into effect beginning January 15 of next year.
Free Wi-Fi will be available at properties under the Marriott Hotels, JW Marriott, Renaissance, Gaylord Hotels, Autograph Collection, Marriott Executive Apartments, and AC Hotels by …

Marriott Unveils Renovations to Renaissance Hotel in Washington, D.C.

Marriott Unveils Renovations to Renaissance Hotel in Washington, D.C.

Marriott announced the completion of a multi-million dollar renovation of the Renaissance Washington, DC Downtown’s meeting and event space. All 64,000 square feet (5,945 square meters) of the property’s meeting areas received upgrades during the renovation, including the 19,000-square-foot (1,765-square-meter) grand ballroom, the 10,000-square-foot (929-square-meter) Renaissance ballroom, 30 breakout rooms, and all of the hotel’s pre-function space.
The areas were outfitted with new designs featuring repeating geometric patterns and what the …