Lufthansa

Lufthansa Cancels 1,300 Flights in Advance of Union Strike

Lufthansa Cancels 1,300 Flights in Advance of Union Strike

Lufthansa said Wednesday it was cancelling approximately 1,300 flights because of a planned strike by flight attendants on Thursday and Friday.
The job action will impact over 180,000 passengers, the German flag carrier said.
The Unabhängige Flugbegleiter Organisation or UFO, the union that represents the majority of the airline’s flight attendants, called the walkout amidst a bitter dispute over pay and the union’s legal status.
The airline plans to operate 2,300 of its …

Lufthansa to Partner with IBM Watson to Improve Customer Service

Lufthansa to Partner with IBM Watson to Improve Customer Service

Lufthansa Group and IBM announced the creation of the Lufthansa AI Studio.
The Lufthansa AI Studio will use artificial intelligence to address the airline’s business challenges such as how to improve customer service.
The first project of the Lufthansa AI Studio will be to integrate IBM Watson solutions such as Watson Conversation and Watson Natural Language Understanding into the airline’s Service Help Centre, where 22 employees support 15,000 Lufthansa agents in answering …

Great Moments in Travel History – October 2019

October, the tenth month of the year in both the Julian and Gregorian calendar, is the sixth of seven months in a year that have 31 days. It was the eighth month in the old Roman calendar and its name comes from the Latin word for eight, “octo.”
October will forever be associated with Oktoberfest, a celebration of Bavarian culture and Bavarian beer that now begins at the end of September in …

Lufthansa to Take Over Air Canada’s Seasonal Service from Ottawa to Frankfurt

Lufthansa to Take Over Air Canada’s Seasonal Service from Ottawa to Frankfurt

Star Alliance partners Lufthansa and Air Canada announced that the German flag carrier would begin to operate summer seasonal service linking Ottawa and Frankfurt and that Air Canada would discontinue its own service after this year.
The last Air Canada flight on the route will be operated on October 24, 2019. Lufthansa will take over the route on May 16, 2020 and operate it through October 24, 2020.
The Ottawa-Frankfurt service will …

Lufthansa to Offer Non-Stop Service to Munich from Detroit and Seattle

Lufthansa to Offer Non-Stop Service to Munich from Detroit and Seattle

Lufthansa announced plans to introduce two non-stop, seasonal routes to Munich next summer.
The German flag carrier will add service from Seattle and Detroit to Munich starting in 2020. The Seattle flights will operate six times per week and the Detroit, five.  Lufthansa will operate both flights with Airbus A350-900 aircraft.
The Airbus A350 can seat 293 passengers, with 48 fully lie-flat seats in business class, 21 recliner seats in premium economy, and …

British Airways, Lufthansa Suspend Cairo Flights, Citing Security Risks

British Airways, Lufthansa Suspend Cairo Flights, Citing Security Risks

British Airways and Lufthansa separately on Saturday the cancellation of all flights to Cairo, a day after the British government warned of a “heightened risk of terrorism against aviation.”
BA said it was suspending flights for seven days, while Lufthansa said it would resume flights on Sunday.
“We constantly review our security arrangements at all our airports around the world,” British Airways said in a statement, “and have suspended flights to Cairo …

Lufthansa Debuts Global Traveller Credit Cards in the U.K.

Lufthansa Debuts Global Traveller Credit Cards in the U.K.

Lufthansa’s Miles & More frequent flyer program said it is introducing the Global Traveller Cards, which includes a Diners Club card and a Mastercard that are tied to one account.
The cards are being introduced in partnership with Affiniture Cards and Cornercard UK.
New members receive 5,000 award miles as welcome gift, access to over 800 airport lounges via the Diners Club lounge network, and a Lufthansa Business Lounge voucher. Cardholders earn …