Hilton

Lobby Bar – September 14: Carpool Karaoke with the Beatles, Power Pokémon, and ‘I’ll Take Thurston Howell III for $500, Alex!’

Lobby Bar: Making Travel News Great Again
Gilligan! Jonathan Spira and a guest took a three-hour tour of City Island and ended up chartering a boat from Jack’s Bait & Tackle, skippered by a familiar looking character with a black skipper’s cap who went by the name of Jonas Grumby. They haven’t been heard from since.
No soup for you! Tired of serving as a punching bag for irate customers, customer service reps …

Hilton to Encourage Guests to ‘Explore’ via New In-App Feature

Hilton to Encourage Guests to ‘Explore’ via New In-App Feature

Hilton announced the addition of a new travel-planning feature in the Hilton Honors app, Explore.
Explore will provide guests with nearby dining, shopping, nightlife, and activity recommendations made by local employees of Hilton. The list of suggestions will have something for everyone, from family activities to recommendations for business dinners.
“No one knows their city better than local Team Members,” said Joshua Sloser, the hotelier’s senior vice president for its digital activities.
The …

Hotel Industry Pledges to Give Panic Buttons to Employees

Hotel Industry Pledges to Give Panic Buttons to Employees

Five hotel chains – Hilton, Hyatt, InterContinental Hotels Group, Marriott, and Wyndham – along with the group that represents major hotels, the American Hotel and Lodging Association, announced new safety and security measures for hotel employees and guests.
Under the umbrella of what they call the 5-Star Promise, the hoteliers said they were giving customer-facing employees panic buttons, and would update and enhance their policies and training procedures to increase hotel …

Tru by Hilton Hotel Opens Near Raleigh-Durham

Tru by Hilton Hotel Opens Near Raleigh-Durham

Hilton announced the opening of the Tru by Hilton Raleigh Durham Airport on Tuesday.
The new property is located approximately one mile from the airport and in the Triangle near Raleigh, Durham, Cary, Chapel Hill, and the Research Triangle Park.
The hotel has 106 rooms which Hilton says are smaller but more efficiently designed.  Each guest room has a mobile desk, in-room entertainment, and a large bathroom.  Guests can dine at a complimentary …

Hilton to Phase out Plastic Straws and Bottles at Asia Hotels

Hilton to Phase out Plastic Straws and Bottles at Asia Hotels

Hilton announced plans to eliminate the use of plastic straws at all of its properties across Asia Pacific by the end of this year. The hotelier also said that it will transition away from placing plastic bottles in its meeting and event spaces.
The move is part of Hilton’s commitment to halve its environmental footprint by 2030, as well as double its social impact investment by that same year.
Other goals that …

Homewood Suites by Hilton Greenville Downtown to Open in South Carolina

Homewood Suites by Hilton Greenville Downtown to Open in South Carolina

Hilton announced the topping off and planned opening date of a new Homewood Suites property in Greenville, South Carolina. The Homewood Suites by Hilton Greenville Downtown is scheduled to open in the first quarter of next year.
The eight-story property will have 151 guestrooms and suites, each with fully equipped kitchens and separate living rooms and sleeping areas. Complimentary Wi-Fi will also be provided.
Guests will have access to a complimentary daily …

Hilton to Allow App to Control Guest Room Lighting, TV, and AC

Hilton to Allow App to Control Guest Room Lighting, TV, and AC

Hilton announced enhancements to its Hilton Honors app that will allow guests to use their smartphones as a remote for lighting, temperature, and television at some hotels.
The additional functionality is part of Hilton’s Connected Room strategy.
Guests will also have complimentary access to premium television content including Showtime programming during their stay.
“The availability of in-app controls is the next step in allowing guests to manage all aspects of their stay from …