Frequent Flyer Programs

Hacker Arrested in BA Avios Theft

Hacker Arrested in BA Avios Theft

One person is under arrest in New Delhi and two others are being sought in conjunction with the theft of millions of Avios, the British Airways Executive Club frequent flyer program currency.
Earlier this year, the British flag carrier said that tens of thousand of BA Executive Club accounts had been accessed by hackers.  “’British Airways has become aware of some unauthorised activity in relation to a small number of frequent …

United Frequent Flyer Program to Move to Fare-Based Model March 1

United Frequent Flyer Program to Move to Fare-Based Model March 1

Starting March 1, United Airlines will change how members of its frequent flyer program earn miles.
Following Delta Air Lines’ lead, which has already made a similar change, United flyers will no longer earn points based on mileage flown.  Instead, the award points will be calculated based on the fare paid.
Ordinary or general members of United’s MileagePlus program will earn five points per dollar spent on airfare.  Those with elite status …

American Airlines Announces 2015 AAdvantage Frequent Flyer Program Changes

American Airlines Announces 2015 AAdvantage Frequent Flyer Program Changes

American Airlines, which merged with US Airways late last year, announced it will combine the two airlines’ frequent flyer programs in the second quarter of 2015. The combined program will retain the AAdvantage name, as had been previously announced.
The program will have three elite levels, Gold, Platinum, and Executive Platinum, which are carried over from American’s current program. Silver Preferred members of US Airways’ Dividend Miles program will be given …

Delta to Limit American Express Membership Reward Points Transfer

Delta to Limit American Express Membership Reward Points Transfer

Delta Air Lines announced it will begin to limit the number of points that can be transferred into a SkyMiles frequent flyer account from partners such as American Express Membership Rewards, Diners Club Club Rewards, Hertz Gold Plus Rewards, and Hilton HHonors.
American Express announced this week how the change will impact its program.  Starting on January 1, 2015, Delta will limit the total number of points that can be transferred …

Lufthansa Spins Off Miles & More Frequent Flyer Program

Lufthansa Spins Off Miles & More Frequent Flyer Program

German flag carrier Lufthansa announced the formation of a separate company to manage the Miles & More frequent flyer program.  The move was originally approved by shareholders at the company’s annual meeting in April of this year.
The new subsidiary, Miles & More GmbH, took over responsibility for managing award miles this week.  Lufthansa, however, continues to be the responsible party for issues relating to status miles at the present time.  …

Frontier Revamps EarlyReturns Frequent Flyer Program

Frontier Revamps EarlyReturns Frequent Flyer Program

Frontier Airlines announced multiple changes to its EarlyReturns frequent flyer program.
The airline is doing away with its Ascent and Summit elite tiers and creating one single elite status, Frontier Elite.  The change goes into effect February 20, 2015.
Frontier Elite benefits include priority check-in, boarding, and security lanes, the ability to select a seat in advance of checking in, access to Stretch extra-legroom seating at check-in time, one carry-on bag without …

American Airlines Provides Update on Single Operating Certificate and Reservations System Integration

American Airlines Provides Update on Single Operating Certificate and Reservations System Integration

American Airlines Group provided an update on its integration of American Airlines and US Airways.
The carrier harmonized “most of our fees and our frequent flyer award structure” in the second quarter, according to Scott Kirby, the airline’s president.  In addition, it added day of departure reciprocal upgrade programs for members of the airlines’ two frequent flyer programs, AAdvantage and Dividend Miles, he said.
In the second quarter, the two airlines co-located …