British Airways

Frequent Flyer Program Award Redemption Satisfaction Survey

Frequent Flyer Program Award Redemption Satisfaction Survey

Frequent Business Traveler and FlyerTalk.com want to know how satisfied you are with the frequent flyer programs that you are a member of.
Please rate your experiences with one or more of the following Frequent Flyer Programs based on your actual usage of the program within the past 12 months below on this page.  Your rating should be based on your own personal satisfaction with award redemption within the program and …

British Airways to Launch Las Vegas-Gatwick Route

British Airways to Launch Las Vegas-Gatwick Route

British Airways has announced it will launch a new route between Las Vegas and London Gatwick, beginning October 29.
The carrier will fly the route three times a week aboard a Boeing 777, which offers three classes of service, including a Club World cabin with lie-flat beds.
With the addition of the new route, British Airways will now be operating 10 flights a week to Las Vegas (from Heathrow and Gatwick).
(Pictured: British Airways …

Last Chance to Vote for Your Favorite Airlines, Hotels, and Airports

Last Chance to Vote for Your Favorite Airlines, Hotels, and Airports

If you’ve been waiting to vote, wait no longer.  Vote today for your favorite airline, hotel, airport, or credit card loyalty program.  Balloting for the 2012 Frequent Business Traveler GlobeRunner Awards is almost over but you still have an opportunity to give praise where it’s due.  You will also have a chance to win a Tumi Alpha T-Pass Organizer Brief and historic airline memorabilia at the end of the balloting.
This …

British Airways First Class Flight 114 New York JFK – London Heathrow – Review

British Airways First Class Flight 114 New York JFK – London Heathrow – Review

Entering Terminal 7 at John F. Kennedy International Airport, having arrived a few hours early for my 9:50 p.m. flight to London Heathrow, I headed left for British Airways’ dedicated First and Club World check-in, which was a calming oasis from the hubbub. With no one waiting in the First Class line, I had my boarding pass in seconds. The dedicated security line took about five minutes to get through.
Before …

What Are Your Favorite Hotels and Airlines?

What Are Your Favorite Hotels and Airlines?

There was that elegant hotel in Italy with the concierge who got those last-minute front-row tickets.  The fantastic service and the lie-flat beds on the flight to Tokyo that allowed you to arrive fresh for that important meeting.  The wonderful meal at that chic downtown hotel in New York City that helped you seal the deal.  A fantastic room-service breakfast to start the day off right.
Everyone has favorites, and the …

Travel Executive of the Month – Sara Kearney, SVP Brands, Hyatt

Travel Executive of the Month  – Sara Kearney, SVP Brands, Hyatt

As senior vice president, brands for Hyatt, 25-plus-year Hyatt veteran Sara Kearney defines the customer experience for every Hyatt brand, and works to differentiate and communicate the positioning of Hyatt brands to guests, owners, and associates.
“I worked my way through college as a reservations agent working nights at the Hyatt Regency New Orleans, and just never left!” Kearney recalls with typical modesty about her upward career trajectory.
Following her stint at …

British Airways Opens New Galleries Lounge at Newark Airport

British Airways Opens New Galleries Lounge at Newark Airport

As part of an $8 million investment that British Airways is making over the next five years, the airline today opened its new Galleries lounge at Newark Liberty International Airport today. Double the size of the previous lounge, the new lounge is located closer to security, near gates B50-58, cutting walking time to the lounge in half.
In a phone interview today with Frequent Business Traveler, Simon Talling-Smith, executive vice president, …