British Airways

British Airways Fined ‘Record’ £183 Million in 2018 Data Breach

British Airways Fined ‘Record’ £183 Million in 2018 Data Breach

The U.K. Information Commissioner’s Office said Monday that British Airways had been fined £183 million ($222 million) for a website failure that compromised the information of 500,000 customers.
The fine would be the largest yet under a new privacy rule known as the General Data Protection Regulation, or GDPR, which came into effect last year in the European Union.
The British flag carrier said it would contest the penalty.
“We are surprised and …

British Airways to Change Partner Award Pricing

British Airways to Change Partner Award Pricing

British Airways said Monday it plans to change the cost of partner award redemptions made by Executive Club members using Avios, the frequent-flyer program’s currency.
The change was announced in an e-mail to members of British Airways’ Executive Club and goes into effect next month.
“From 30 May 2019, we’ll be changing our Avios prices on reward flights with some of our partner airlines,” the airline said in the e-mail message.
The airline …

BA Removal of the Financial Times on Flights Draws Scrutiny

BA Removal of the Financial Times on Flights Draws Scrutiny

The removal by British Airways of the Financial Times newspaper from its onboard selection of reading material is drawing controversy after a U.K. industry publication said that the move resulted from negative coverage of the airline in the paper.
Somewhat cheekily referring to itself as “the world’s favourite business newspaper,” an echo of the British Airways slogan, “the world’s favourite airline,” the paper, which is headquartered in London and owned by …

30 Airlines That No Longer Exist from Pan Am and TWA to Wow Air and Hooters

In the past year or so, several airlines have gone out of business although none of them was a major player on the world’s airline stage. Wow Air, which ceased operations two weeks ago, and Primera, which shut down last October, had offered fares reminiscent of what People Express offered in the 1980s, namely $99 fares to Europe. Clearly that wasn’t and isn’t a sustainable business model.
But those carriers were …

Nigerians Reportedly Ordering Pizza from London for Delivery Via British Airways

Nigerians Reportedly Ordering Pizza from London for Delivery Via British Airways

In a new twist on conspicuous consumption, well-off Nigerians were said to be ordering pizza and having it delivered via British Airways flights, the country’s minister of agriculture said.
“Do you know, sir, that there are Nigerians who use their cellphones to import pizza from London?” said Audu Ogbeh, speaking before the Senate Committee on Agriculture, calling it “an annoying situation.”
“They buy in London, they bring it on British Airways in …

Lobby Bar – March 29: Snow White, Fake News, and ‘I’ll Take Time Zones for $200, Alex!’

Lobby Bar: We’ll Be Right Back After This Brief Commercial Break
This time we really mean it.  After being placed on life support several times since it attempted to sell itself to competitor Icelandair last November, Wow Air “suddenly” ceased operations (as one TV news network put it), stranding thousands of passengers who had no way to get home.  Need we say more?
But there’s more. Wow Air’s pilots are blaming the media …

United, Hilton, Hertz Take Top Honors in FlyerTalk Awards

United, Hilton, Hertz Take Top Honors in FlyerTalk Awards

FlyerTalk, the world’s largest online community, announced the winners of its annual FlyerTalk Awards program.
United Airlines, Hilton, and Hertz took top honors in multiple categories.
United’s Mileage Plus frequent-flyer program won for Best Rewards Program in the Americas in the airline category and Outstanding Benefit in the Americas. Hilton won for Best Rewards Program in the Hotel category in the Americas, Europe/Africa, and Middle East/Asia/Oceania.
British Airways and Singapore Airlines took top …