Apple

United Airlines to Partner with IBM and Apple to Overhaul Mobile Technology to Help Improve Customer Service

United Airlines to Partner with IBM and Apple to Overhaul Mobile Technology to Help Improve Customer Service

United Airlines said Thursday it plans to work with IBM and Apple to develop new apps that will streamline customer service and upgrade the 50,000 iPhones and iPads its customer-facing employees use.
The Chicago-based airline will work with the two tech companies on designing new apps and integrating them with existing back-office technology it uses to run the airline.
United plans to create technology that will give front-line flight attendants, gate agents, …

Happy 10th Birthday Apple iPhone

Ten years ago today, January 9, Steve Jobs stood on a stage at MacWorld 2007 and changed how people think about their phones.
Back then, a mobile phone was a device that (gasp!) was used to place calls. It didn’t have a touchscreen, the App Store didn’t exist nor did apps for that matter, music on a phone was a ringtone of questionable quality, and Internet access required a phone the …

Grinch at Large: The Worst Apple Store Experience Ever

Apple’s senior vice president of retail, Angela Ahrendts, who previously ran Burberry, has said that the company wants its in-store experience to be more about enriching the lives of its customers than simply selling them things.
If indeed that is the case, the company may still have a long way to go as a recent visit to one of its most notable Apple stores, the Fifth Avenue location, revealed.
Expecting crowds the night …

American Airlines Updates Apple iOS App with Sticker Pack

American Airlines Updates Apple iOS App with Sticker Pack

American Airlines this week released version 4.9 of its iPhone app and added support for iOS stickers. The colorful messages utilize Apple iOS 10’s sticker feature. Stickers are similar to emojis but can be dragged to any part of a conversation in Messages.
The move follows Delta’s introduction of a separate sticker pack in September.
Promising they will help keep friends and family “informed and entertained,” the airline included accomplishment-oriented animated stickers …

Apple Maps to Add Traffic Support for Bulgaria, Gibralta, Slovakia, and Slovenia

Apple Maps to Add Traffic Support for Bulgaria, Gibralta, Slovakia, and Slovenia

Apple has updated its Maps app, adding real-time traffic data from four European countries and territories.
Drivers in three countries in Eastern Europe, Bulgaria, Slovakia, and Slovenia, as well as in Gibraltar, a small British Overseas Territory on Spain’s south coast, will receive real-time data on traffic conditions along their planned route.
Real-time traffic information provides drivers with a visual indication of traffic along a planned route and the app uses it …

5 Very Useful Tips and Tricks for the Apple iPhone 7 and iOS 10

First, a word of caution. Don’t expect an actual review of the new iPhone 7 in FBT. It’s a great phone, it doesn’t have a headphone jack, it has awesome stereo speakers, a significantly improved camera, and it takes like a duck to water, capable of lasting up to 30 minutes under one meter of water without a problem.
Instead of a review, for those of you who are getting the …

Zoom. Zoom. Zoom. WatchOS 3 Makes the Original Apple Watch 3x as Fast

As someone who has had an Apple Watch from the very beginning, I’ve grown accustomed to having it on my wrist, eschewing the “better” timepieces sitting in watch winders on my dresser. It was never just a curiosity for me. From the outset, I found it practical and useful … as well as clunky.
The user interface? Not only did the UI not make sense in many cases, but it didn’t …