American Airlines
American Airlines Appoints New Vice President of Customer Care
American Airlines announced the appointment of Alice Curry to the position of vice president of customer care. She is currently managing director of customer loyalty and insights.
Curry succeeds JonCarlo Gulbranson, who was recently promoted to the position of vice president of operations and crew performance.
In her new position, Curry will be responsible for the reservations department as well as departments that monitor operations and oversee flight availability, as well as …
American Airlines and Hyatt Launch Reciprocal Awards Program
The reciprocal rewards program announced by American Airlines and Hyatt Hotels in March is now in effect. It allows members of one company’s loyalty program to earn rewards simultaneously with the other’s.
The program, which remains unnamed at the time of publication, is reminiscent of Crossover Rewards, the program that Delta Air Lines and Starwood Hotels and Resorts announced in February 2013.
The program’s benefits vary according to the elite level that …
Airline Pilot Arrested at Airport on Triple Murder Charges
A pilot at an American Airlines subsidiary was arrested Saturday at Louisville Muhammad Ali International Airport, charged with the 2015 murder of three people.
A grand jury indictment charged Christian Richard Martin with three counts of murder, one of arson, one of attempted arson, burglary in the first degree, and three counts of tampering with physical evidence.
Martin is an employee of PSA Airlines, a subsidiary of American, and has been with the …
American Airlines Opens 15 New Gates in Dallas
American Airlines announced the addition of 15 new gates at Dallas Fort Worth International Airport.
The new gates, located in the Terminal E satellite, will be used for regional American Eagle flights. The airline said it expects to operate 100 flights per day from the new gates.
The terminal’s amenities include moving walkways, a soon-to-be opened Admirals Club, and the airport’s only Whataburger restaurant.
American, the world’s largest airline, is the airport’s largest …
American Airlines Plans 8 New Domestic Routes from Dallas, Miami, and JFK Hubs
American Airlines announced multiple new domestic routes on Thursday.
The airline will offer new non-stop service from three cities – Columbia, South Carolina; Oklahoma City; and Northwest Arkansas, to Miami International Airport, the airline’s gateway to Latin American and the Caribbean.
The flights are timed to allow for connections to multiple destinations in Latin America and the Caribbean.
The carrier will also start the only daily non-stop service between Dallas/Fort Worth and St. …
Lobby Bar – May 3: Somber Moments, Wet Bars, and ‘I’ll Take Airline Computer Crashes for $500 please, Alex!’
Lobby Bar – What Happens in Lobby Bar Stays in Lobby Bar
Achtung. A more somber look at the new exhibit in New York, “Auschwitz. Not Long Ago. Not Far Away.,” is required. It will open to the public on May 8, the day Germany surrendered in 1945, at the Museum of Jewish Heritage in New York City.
One moment please…Another delay, we know. But Marriott’s CEO, Arne Sorensen, was just diagnosed …
American Airlines Plans Second Field Test of New Uniforms
American Airlines announced a second field trial of the airline’s planned new uniforms. The trial will start on May 10 and will be solely for the synthetic version of the uniforms. This phase will end in July.
The first field trial, which was for the wool-blend versions of the uniforms, started on November 13 and was conducted in two phases. This field trial ended on April 30.
The new uniforms are being …