American Airlines

American Airlines Suspends Flight Attendant after Passenger Confrontation Captured on Video

American Airlines Suspends Flight Attendant after Passenger Confrontation Captured on Video

American Airlines suspended an employee after a video showing an angry altercation on a flight from San Francisco to Dallas/Fort Worth was posted on Facebook.
The confrontation appears to have involved a male flight attendant, a woman holding a baby and crying, and several other passengers.
The flight attendant is said to have “violently” taken a stroller from the woman, hitting her with it in the process, although the baby remained unscathed …

American Airlines Announces Major Update to Mobile App

American Airlines Announces Major Update to Mobile App

American Airlines announced a significant upgrade of its smartphone app for both Apple iOS- and Android-powered devices.
Version 5.0 sports a new user interface with simplified navigation and is designed to provide faster access to specific trip details during a trip. A new “sliding action menu” features dynamic content specifically tailored to the trip as well.
The Fort Worth-based airline also adding new push notifications for flight changes as well as a …

Did Delta’s Stranded Passengers Wait Longer Than Necessary for Lack of an Interline Agreement with American?

Delta Air Lines suffered over the past week what arguably was one of its worst operational meltdowns ever. Thousands of flights were cancelled, leaving literally hundreds of thousands of travelers in places they didn’t want to be.
Since the meltdown occurred at the start of spring break, the carrier had very little leeway in terms of open seats that it could rebook passengers (whose flights were either delayed or cancelled) on …

American Airlines to End Non-Stop Flights Between New York and San Juan

American Airlines to End Non-Stop Flights Between New York and San Juan

American Airlines said it will discontinue its non-stop service linking New York City and San Juan, Puerto Rico, in late summer.
The flights have connected John F. Kennedy International Airport and Luis Muñoz Marín International Airport since the 1970s. American acquired the route when it absorbed Trans Caribbean Airlines in 1971. San Juan was Trans Caribbean’s main hub.
Currently, the Fort Worth-based airline operates two daily round-trip flights between the two cities.
In …

JAL Begins Tokyo Haneda-JFK Flights

JAL Begins Tokyo Haneda-JFK Flights

Japan Airlines announced the launch of new daily service between Tokyo Haneda and New York’s John F. Kennedy International Airport. The new route will complement the carrier’s daily flights between Tokyo Narita and JFK.
Flights will depart Tokyo at 10:40 a.m. and arrive in New York at 10:35 a.m. Flights from New York to Tokyo are scheduled to depart at 1:10 p.m. and arrive at 4:25 p.m. the next day.
JAL will …

American Airlines Adds New Option After Employees Report Allergic Reactions to New Uniforms

American Airlines Adds New Option After Employees Report Allergic Reactions to New Uniforms

After numerous complaints that its new flight attendant uniforms were causing allergic reactions to the wearer, American Airlines said it would offer a new option to its employees from a different vendor.
“Shortly after the roll out of the new uniforms in the fall, APFA began to receive reports from Flight Attendants about suspected reactions to the uniforms,” the Association of Professional Flight Attendants, which represents all cabin crew at American, …

American Airlines Pilot Dies While Landing Plane in Albuquerque

American Airlines Pilot Dies While Landing Plane in Albuquerque

In-flight medical emergencies do happen on a regular basis but it’s rare that they involve a pilot at the controls.
On Wednesday, an American Airlines pilot became incapacitated moments before the aircraft he was controlling would have landed.
The first officer, identified as William (Mike) Grubbs, became unresponsive during American Airlines Flight 1353’s final approach to Albuquerque International Sunport. The aircraft, a Boeing 737-800, en route from Dallas/Fort Worth International Airport, touched …