American Airlines

New Concourse Set to Open at Charlotte Douglas International Airport

New Concourse Set to Open at Charlotte Douglas International Airport

After several years of construction, Concourse A North at Charlotte Douglas International Airport is slated to open its gates to passengers later this month.
The new $200 million concourse is part of a $2.5 billion set of projects planned or underway at the airport, including an expanded roadway leading to the terminal and a new control tower.
The new expansion at Charlotte Douglas will “usher in a redefined identity and an enhanced …

Gogo Announces Layoffs

Gogo Announces Layoffs

In-flight Wi-Fi provider Gogo said it laid off 55 employees on Thursday, and it plans future cuts.  It also said it is considering splitting itself into two companies, one focused on commercial aviation and one on business aviation.
The company, which has roughly 1,000 employees, said future reductions in staff will come from attrition.
Gogo installed its first in-flight Wi-Fi system in 2007 for launch customer American Airlines, currently the world’s largest …

New Study Shows What Frequent Flyers Value in an Airline

Today’s passengers value seat comfort above anything else, in a time when even top airlines are cutting back on legroom and personal space on aircraft, according to a new study of frequent travelers.
The GlobeRunner Insights Air Travel 2018 study also found that, despite the promise, in-flight Wi-Fi was deemed one of the least important of the criteria when choosing an airline or flight.
“Frequent flyers continue to value personal …

American Airlines Brings Back LaGuardia-Vail Non-Stop

American Airlines Brings Back LaGuardia-Vail Non-Stop

American Airlines announced it will once again service between New York’s LaGuardia Airport and Vail, Colorado in late December.
The seasonal service to Eagle County Airport will commence on December 22, 2018. American will operate the route using Airbus A319 aircraft.
The airline’s A319s have eight recliner seats in the first-class cabin. Each seat is 21” wide and offers a seat pitch of roughly 40”.  The airline’s Main Cabin Extra premium economy …

American Adds New Milestone Rewards, 5K Challenge, and New Program Website

American Adds New Milestone Rewards, 5K Challenge, and New Program Website

American Airlines announced the addition of a new milestone to its AAdvantage frequent flyer program for top-tier members along with a 5,000-mile partner challenge and a new website design.
Similar in concept to the Elite Rewards program unveiled in 2013, although far more limited, the Fort Worth-based airline is adding a choice of rewards for flyers with Executive Platinum status that reach 300,000 miles in a year. The choices include the …

American, United Airlines to Washington: Don’t Fly Migrant Children Separated from Their Families on Our Aircraft

American, United Airlines to Washington: Don’t Fly Migrant Children Separated from Their Families on Our Aircraft

American Airlines and United Airlines told the U.S. government on Wednesday that it should not transport migrant children separated from their families on their airlines.
The move follows multiple reports of such activity including an article in the Houston Chronicle on Tuesday by a flight attendant who worked two such flights. The crewmember cited two flights, one to San Antonio and one to McAllen, Texas, on which there were U.S. Immigration …

American Airlines IT Meltdown in Charlotte ‘Resolved’ After 2,800 Flight Cancellations

American Airlines IT Meltdown in Charlotte ‘Resolved’ After 2,800 Flight Cancellations

The computer systems failure that brought American Airlines regional carrier PSA Airlines to a standstill starting last Thursday has been resolved and operations are beginning to return to normal.
“PSA Airlines has stabilized its computer systems and is working to reintroduce flying and get back to regular operations,” Charlotte Douglas International Airport said in a message on its website.
What American termed a “technical issue” turned out to have been caused by …