Air Canada

Air Canada to Add Lie-Flat Seats on Key U.S. Routes, ‘Signature Service’ Amenities to Business Class

Air Canada to Add Lie-Flat Seats on Key U.S. Routes, ‘Signature Service’ Amenities to Business Class

Air Canada introduced on Tuesday its “curbside-to-curbside” Signature Service as a companion to its premium Signature Class business-class service alongside the addition of aircraft with lie-flat seats in business on select transcon flights within North America.
Air Canada Signature Service starts when a passenger arrives at the airport. It includes airport concierge services, priority check-in and security clearance, expedited checked baggage return at the destination, access to the Maple Leaf Lounge, …

Air Canada to Install Gogo 2Ku High-Speed Wi-Fi on Bombardier CS300 Fleet

Air Canada to Install Gogo 2Ku High-Speed Wi-Fi on Bombardier CS300 Fleet

Air Canada and Gogo announced a deal that will put Gogo’s high-speed satellite-based Wi-Fi service on its new fleet of Bombardier CS300 aircraft.
The carrier plans to install the in-flight Wi-Fi provider’s 2Ku technology on those aircraft before the plane leaves the Bombardier factory.
“By combining Gogo’s 2Ku in-flight connectivity, giving customers the ability to work, be entertained and communicate in-flight, and Bombardier’s next generation aircraft, we will be able to offer our …

Air Canada to Expand Economy Fare Options with Comfort Fare

Air Canada to Expand Economy Fare Options with Comfort Fare

Air Canada expanded the range of fare types it offers late Wednesday, adding a new Comfort fare type which includes access to Priority Seats and other amenities.
The fares are available across all Air Canada flights, including Air Canada Rouge, within North America.  The three highest-level fares – Latitude, Comfort, and Flex – include the option to purchase Maple Leaf Lounge access for an additional fee and also provide advance seat …

Air Canada Appoints Vice President for Airport Experience

Air Canada Appoints Vice President for Airport Experience

Air Canada announced the appointment of Robert Alan Read to the position of vice president, airports, North America.
The news was announced by the airline’s president, Benjamin Smith. Mr. Read was previously vice president of operations at Air Canada Rouge.
“A top priority for Air Canada is the continual improvement of the airport experience for our customers, including ease of connections,” said Smith, adding that the airline plans to take customer service …

Air Canada Operations Return to Normal After System Outage

Air Canada Operations Return to Normal After System Outage

After a global computer outage led to significant flight delays that required passengers to be checked in manually and left call centers unable to assist flyers, Air Canada said its systems were back online as of Monday afternoon.
“The computer and telecommunications issues affecting our operations have been resolved and we apologize for any inconvenience this situation has caused,” said Benjamin Smith, the airline’s president.
Throughout Canada, airports reported congestion and delays …

Air Canada to Begin Calgary-Palm Springs, Edmonton-Las Vegas Routes

Air Canada to Begin Calgary-Palm Springs, Edmonton-Las Vegas Routes

Air Canada announced plans to launch new daily seasonal service from Calgary to Palm Springs, California as well as from Edmonton to Las Vegas.
Both flights will start on October 28 this year and operate through April 30, 2019.
The carrier will operate the Calgary-Palm Springs route using Airbus A320 aircraft, while Air Canada rouge will operate flights between Edmonton and Las Vegas using Airbus A319 aircraft.
The carrier also announced plans to …

Air Canada to Introduce ‘Economy Basic’ Fares

Air Canada to Introduce ‘Economy Basic’ Fares

Air Canada announced it would introduce new Economy Basic fares on some of its domestic routes.
The airline promised that Economy Basic fares would cost less than other fares.
“Our new Economy Basic is a restricted fare that lets you enjoy the comfort and amenities of our Economy Class cabin at our lowest price,” the airline said in a statement.
The Economy Basic fare does include complimentary carry-on baggage, in-flight entertainment via an …