Articles in In Flight

Behind United’s ‘Immature Reaction’: Why the Skies Are Not So Friendly Anymore

A video of a man being forcibly removed from a United Airlines regional flight Sunday evening is evidence that the skies today are not as friendly as they once were. Indeed, the Chicago-based airline – after a 20-year hiatus – brought back its “Friendly Skies” slogan in late 2015, fusing it to Gershwin’s Rhapsody in Blue.
When planes are full, however, some passengers simply won’t get on.
In case you are …

Did Delta’s Stranded Passengers Wait Longer Than Necessary for Lack of an Interline Agreement with American?

Delta Air Lines suffered over the past week what arguably was one of its worst operational meltdowns ever. Thousands of flights were cancelled, leaving literally hundreds of thousands of travelers in places they didn’t want to be.
Since the meltdown occurred at the start of spring break, the carrier had very little leeway in terms of open seats that it could rebook passengers (whose flights were either delayed or cancelled) on …

Travelers Beware: Airline-Related E-Mail Scams and Phishing Become More Sophisticated

If you receive an e-mail that looks like it’s from your favorite airline and hotel chain confirming a reservation but you didn’t actually plan a trip, you are probably the recipient of an e-mail-based phishing campaign.
While Nigerians promising great riches in exchange for help with releasing the funds due the widow of the late Nigerian dictator General Sanni Abacha are still out there, the newest trend is to spoof something …

How to Dress for a Flight: In Defense of Looking Good in an Age of Leggings

The recent headlines concerning two passengers who were not allowed to fly because they were wearing leggings has given rise to a discussion of what passengers should wear when flying as well as what is expressly forbidden by airlines or proscribed by common decency.
Long gone are the days when dressing in more formal attire for a flight was customary and when dressing up could land a passenger an upgrade. At this …

Pan Am 1736 and KLM 4805 at Tenerife: The World’s Deadliest Plane Crash 40 Years Later

Forty years ago, on March 27, 1977, two Boeing 747s – Pan Am Flight 1736 and KLM Flight 4805 – collided on the Spanish island of Tenerife in the Canary Islands, killing 583 people. It remains the worst crash in aviation history.
When the accident occurred, around 6 p.m. local time, the KLM jumbo jet was traveling down the runway in an attempt to take off, albeit without clearance, and crashed …

Flight Review: Delta Air Lines First Class New York (JFK) – Phoenix

One of the charms of leaving from Terminal 2 at John F. Kennedy International Airport is that it is faster to get from curbside to a relaxing seat in the lounge, in this case the recently renovated Delta Sky Club, than anywhere else.
On a sunny winter afternoon, I arrived at Terminal 2 well ahead of schedule thanks to a dearth of traffic and therefore had time to visit the Delta …

Cutting the Line: Which Trusted Traveler Program is Right for You?

Curious about airport security at the dawn of the jet age? There wasn’t any. Indeed, just watch great movies such as “Airport”, and you’ll see anyone could stroll up to a departure gate. Indeed, it wasn’t until 1972, when a group of hijackers threatened to fly Southern Airways Flight 49 into a nuclear reactor at Oak Ridge National Laboratory, that the Federal Aviation Administration ordered airlines to screen passengers and …