Articles in In Flight

Boeing’s Annus Horribilis: Orders Plunge to 16-Year Low as 737 Max Remains Grounded

Boeing and Queen Elizabeth II have something in common: both have now experienced an annus horribilis, the Latin phrase for “horrible year.”
The Chicago-based company announced fourth quarter and full year deliveries for 2019, reporting that new orders and deliveries for its planes had hit their lowest point in over a decade.
Much of the decline can be attributed to the global grounding of the 737 Max.
The aircraft manufacturer said it delivered …

It’s 2020: Do You Know Where Your Real ID-Compliant Driver’s License Is?

The calendar says 2020 and that means it is almost time for Real ID.  While most if not all Frequent Business Traveler readers have a passport and, in many cases, a Global Entry card that can be used at an airport security checkpoint in the United States, almost 100 million Americans do not have any form of identification that meets the more stringent requirements.
Travelers will need Real ID-compliant identification cards …

Delta’s Plans for Free Wi-Fi and Digitizing the Travel Experience

Delta Air Lines’ CEO unveiled several new technologies the airline plans to introduce in the next few years, bringing “magic” back to air travel.
Speaking at the Consumer Electronics Show Tuesday, Delta CEO Ed Bastian became the first airline CEO to deliver a keynote at the trade show.  He laid out the airline’s plans to digitize and automate the travel experience using a variety of high-tech tools including artificial intelligence and …

These Major Airlines Ceased Operations in 2019

2019 was a bad year for airlines. Multiple airline shutdowns made the headlines as hundreds of thousands of passengers were left stranded.  The marquee names included Wow Air, Jet Airways, and Thomas Cook, the latter a 138-year-old concern, as well as 20 minor players.
While the issues that caused these airlines to cease operations varied greatly, they can largely be put under the rubric of poor management, lower demand, and changing tastes.
As …

Editorial: Whither Boeing?

In business-school textbooks of the future, it may be referred to as the Christmas Week Massacre: airframe manufacturer Boeing rather unceremoniously showed its chief executive, Dennis Muilenberg, the door late Sunday, firing off a news release Monday morning at 9 a.m. EST to that effect.
With the global 737 Max fleet grounded since March and the company losing millions of dollars a day as a result, the company’s board of directors …

10 Tips and Strategies to Follow if Your Holiday Flights Are Delayed or Cancelled

If you are planning to travel in the coming days to spend the holidays in the mountains, at the beach, with family, or over the river and through the woods, you will not be alone.
Over 47.5 million passengers are expected to board planes operated by U.S. airlines during the 18-day holiday travel period, which runs from Friday, December 19, 2019, through Thursday, January 5, 2020, according to figures released earlier …

Review: American Airlines Flagship Business In-Flight Dining – The New James Beard Menus

Airline food.  Ask anyone and at best you’ll hear it’s a necessary evil, at least on longer flights. That hasn’t stopped numerous airlines from trying to move away from what – in 2008 – Oliver Beale, an advertising executive. famously called a “culinary journey of hell” in a note to Sir Richard Branson.
While many airlines have partnered with so-called celebrity chefs, American Airlines has taken a different path. American was the …