Articles in Headline

The Sisyphean Task of Designing a Faster and Better Boarding Process

The holy grail for airlines is to speed up boarding. Unlike deplaning, which tends to be fairly orderly albeit slow, boarding is an intrinsically slow process, somewhat akin to herding cats. With people traveling together who cannot be separated for even several moments, language barriers, people running late, people focusing on their mobile devices instead of getting seated, much about the boarding process will never change. In addition, for some …