Articles in Checking In
Pet Peeve Survey: Many Hotels Fail to Deliver Quiet Rooms and Working Internet
Staying in a hotel is a fact of life for our readers, most of whom travel on business and expect to be able to get a good night’s sleep, check e-mail, and do work at their hotels. Based on a survey of our readers conducted over the past few months, it appears that hotels in general get decidedly low marks in these basic areas.
We compiled a list of 18 popular pet peeves with …
Hotel Palma Royal, Bocas Del Toro, Panama – Review
Despite the fact that I had no reservation, I was able to secure a room at the Hotel Palma Royal upon arrival. As a matter of fact, check-in was easy. The front-desk clerk was very pleasant and welcoming and spoke English (much to my relief).
My room, number 403, was on the top floor of the hotel and afforded a great view of the local harbor and my favorite local hangout, …
Westin Chicago Northwest – Hotel Review
About 20 minutes from O’Hare Airport and 40 minutes from downtown Chicago, the Westin Chicago Northwest is located near the affluent village of Itasca, very close to I-90 as well as the Itasca Metra stop. Given a meeting nearby, as well as its relative proximity to O’Hare, I opted to stay there recently.
Built in the 1970s, the hotel boasts a huge atrium lobby with greenhouse-style roof that bathes the lobby …
The Chattanoogan Hotel, Chattanooga, Tennessee – Review
The city of Chattanooga, in southeastern Tennessee, lies in an idyllic valley where the Appalachian Mountains meet the Cumberland Plateau along two lakes that form part of the Tennessee River. Because of its strategic location near a natural opening in the Southern Appalachians, the city has long been known as the “Gateway to the South.”
Once an important railroad hub and manufacturing center, Chattanooga was known in the 1930s as the …
The Dearborn Inn, Dearborn, Michigan – Review
The prospect of staying at an airport hotel, with minor exceptions (such as the Kempinski Airport Hotel München), ranks about even with having a tooth pulled for many business travelers. Fortunately, that isn’t always the case.
The Dearborn Inn is the world’s first airport hotel, having opened in 1931. It was the brainchild of Henry Ford, whose airport was located across the street. While Ford Airport closed in 1933, the Inn …
Study: Consumers Happier with Hotels and Restaurants This Year
While consumer satisfaction with airlines keeps dropping, this month’s numbers from the American Consumer Satisfaction Index tell a very different story for hotels and restaurants.
Overall guest satisfaction with hotels rose 2.7% this year, driven by lower prices and more perks that, according to the ACSI, have “enhanced customers’ views of value for money.” Upscale brands dominated the top of the list as usual, but the aggregate of smaller brands, including …
