Passengers Attack Spirit Agents in Carry-On Baggage Dispute

By Gracie Connell on 20 January 2021
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Three passengers attacked two Spirit Airlines gate agents at Detroit Metropolitan Wayne County Hospital amidst a dispute over the size of the passengers’ carry-on luggage, ending in injury for both of the agents, with one agent requiring hospitalization.

The airline confirmed the incident.

“Three passengers attacked our agents without provocation,” it said in a statement.

The incident at the gate for Flight 646, which was bound for Atlanta, began at boarding after the agents asked a group of passengers to confirm that their bags were the correct carry-on size. They refused to do so and became combative towards the agents.

The gate agents then closed the boarding door to the plane to block passengers from boarding until they verified that the size of their bags fit within airline regulations.

The three passengers then attacked the Spirit agents, knocking them to the floor. The brawl ended with two agents injured, one requiring hospitalization.

Two of the passengers were arrested and one was cited, but then later released. All three of the passengers are banned permanently from the airline.

“This violent behavior is completely unacceptable and has absolutely no place in airports or any other place of business,” said Field Sutton, a spokesman for the airline.

In addition, the passengers will no longer be able to fly on Spirit in the future.

“We will not tolerate abusive behavior of any kind, and these passengers will be banned from any future travel with Spirit,” the airline said.

(Photo: Accura Media Group)


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