Gogo to Offer In-Flight Wi-Fi Earlier During Take-Off

By Paul Riegler on 7 July 2020
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Gogo launch customer American Airlines

In-flight Wi-Fi provider Gogo said that, starting July 20, 2020, passengers using its air-to-ground offering in flight could begin to use the service at 3,000’ altitude.

The move, the company said, will give travelers an additional 15 to 20 minutes of online time during many flights.

The company feels that the change in service will benefit shorter flights in particular.  Twenty-five percent of Gogo-equipped regional jet flights are under 60 minutes in duration.

“The additional connectivity time is a significant enhancement and will deliver even more value to customers,” said Sergio Aguirre, president of the company’s business aviation unit.

There is no additional charge for the increase in service time.  Currently, Gogo offers its air-to-ground service starting at 10,000’.

Gogo entered the in-flight connectivity business with its first customer, American Airlines, in 2008.  The originalGogo service uses air-to-ground technology, while newer systems use much faster satellite connectivity, although the ATG technology has increased in speed over the years as well.

The company’s customer list, in addition to American, includes Aer Lingus, Aeromexico, Air Canada, Alaska Airlines, British Airways, Delta Air Lines, Japan Airlines, United Airlines, and Virgin Atlantic.

(Photo: Accura Media Group)

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