Delta Promises to Block Middle Seats Through September 30

By Paul Riegler on 3 June 2020
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Delta Boeing 767-300ER coach cabin

Delta Air Lines said it would continue to block all middle seats on its aircraft through at least the end of September.

In addition, the airline will cap seating at 50% in first-class cabins, 60% in coach, premium economy, and premium economy lite, and 75% in Delta One business-class cabins.

On smaller aircraft with seating in a 2×2 configuration, Delta said it will continue to block some aisle seats as well.

“Reducing the overall number of customers on every aircraft across the fleet is one of the most important steps we can take to ensure a safe experience for our customers and people,” said the airlne’s chief customer experience officer, Bill Lentsch.

The airline said it would upgauge the aircraft size in some instances where a flight’s load factor was getting close to a capacity that allows for social distancing. If upgauging isn’t possible, the airline said it could add an additional flight to accommodate demand.

Finally, Delta will restart processing automatic advance Medallion upgrades to higher cabins.  The upgrades were being managed by the gate agent over the past few months.

(Photo: Accura Media Group)

Accura News

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