American Airlines Reshuffles Management Deck

By Paul Riegler on 4 June 2020
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American Airlines announced that a number of senior executives will be leaving the airline amidst cutbacks occasioned by the novel coronavirus pandemic.

The list of officers leaving American includes Don Casey, its senior vice president of revenue, who is retiring, and Kurt Stache, its senior vice president of loyalty, marketing and sales, who will leave the company later this year.  Other departures include Alice Curry, the airline’s vice president of customer care, and John Gustafson, its vice president of digital experience.

Also leaving is Bridget Blaise-Shamai, a 25-year American veteran who heads up the AAdvantage frequent-flyer program operation.

The company also announced several new executive appointments.  David Seymour was appointed to the position of chief operating officer, Vasu Raja was named chief revenue officer, and Alison Taylor was appointed chief customer officer.

The changes were announced in a memorandum to employees that was made available to Frequent Business Traveler.

“These are difficult times that require difficult decisions,” CEO Doug Parker said in a letter sent to employees Thursday. “We will certainly miss the incredible executives who have elected to move on. They leave big shoes to fill and we have an awesome responsibility to build on the lessons they have taught us.”

(Photo: Accura Media Group)

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