Uber to Offer ‘Hourly’ Service to Limit Driver, Passenger Exposure

By Paul Riegler on 31 May 2020
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Ride-hailing service Uber said it would introduce a new service dubbed “Hourly” through which passengers could book an Uber car and driver on an hourly basis.

In announcing the service, Uber said it wants to offer passengers greater convenience and to provide additional earnings opportunities for drivers.

The move follows extensive testing in Australia, Africa, Europe, and the Middle East, and the fee will be $50 for each hour or portion thereof.  The service will be available starting June 2, 2020, in 12 cities including Atlanta, Chicago, Dallas, Houston, Miami, Orlando, Philadelphia, Phoenix, Seattle, Tacoma, and Washington, D.C.

Uber will match Hourly passengers with drivers who have cars and ratings that quality for Uber Comfort.  A driver’s rating must be 4.85 or higher to qualify, and the list of cars includes the Toyota Camry, Honda Odyssey, and Chevy Tahoe.  Uber Comfort passengers are able use the Quiet Ride feature, which allows the passenger to select either “quiet preferred,” “happy to chat” or leave the default at “no preference.”  Passengers can also specify if they wish warmer or colder temperature settings in the vehicle.

The Hourly feature will allow passengers who have multiple stops to interface with a single driver as opposed to multiple cars and drivers via individual hails.

In some cities, there is a limit of 40 miles (64 kilometers) for Hourly trips.  Trips that exceed that limit will be charged at a per-mile rate.  Trips that run over the booked hour will be charged at a per minute rate after the hour.

(Photo: Accura Media Group)

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