Southwest Makes Multiple Executive Appointments in Tech and Marketing

Southwest Airlines announced multiple executive appointments and promotions in its technology and marketing departments.

The airline appointed Tom Merritt to the position of Chief Technology Officer.  He will also continue to serve as vice president of technology, infrastructure and services, his current position.

Bill Tierney was promoted to the position of vice president of marketing.  He is currently managing director of marketing.

In addition, the Dallas-based carrier announced the promotion of Jeff Jones to the position of vice president of commercial and customer technology.

Southwest named Tony Roach to the position of managing director for customer experience.  He currently serves as senior director for customer experience.

Finally, the airline promoted John Herlihy to the position of managing director for technical operations. His current role is senior director for technology.

(Photo: Accura Media Group)