Terminal 4 at JFK Partners with Aira to Assist Blind and Low-Vision Travelers

By Anna Breuer on 9 May 2019
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Travelers who are blind or have impaired vision will have a much easier time navigating at least one airport terminal in New York City.

The JFK International Air Terminal, also known as Terminal 4, said it has deployed Aira Access, an app and service from Aira, a company that focuses on using technology to assist blind and low-vision people. The program connects a passenger with an agent who acts as a guide and uses the passenger’s smartphone camera as well as GPS data to help him make his way through the terminal while avoiding obstacles and crowds of people.

The service is available at Terminal 4 at no charge. Aira also offers a subscription service that includes smart glasses and uses the technology to address everyday tasks and errands.

“Aira Access is an excellent tool for improving the airport experience for those travelers who are blind or low vision,” said Roel Huinink, the CEO of JFK International Air Terminal.

At Terminal 4, a traveler can use Aira Access to check flight status, go through a security checkpoint, walk to a gate, find luggage, and use a self-service kiosk as well as visit restaurants and shops within the terminal.

(Photo: Accura Media Group)

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