Southwest Airlines to Test New Boarding Process

By Anna Breuer on 12 November 2018
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DSC_0495Southwest Airlines said it plans to test a new boarding process at several airports.

The airline said it will board passengers via two doors instead of just one, giving passengers the opportunity to use the door closest to their seats. Using the rear door may, at some airports, involve using airstairs and walking on the tarmac.

The tests will take place at four airports in California, namely Hollywood Burbank Airport, Long Beach Airport, Sacramento International Airport, and San Jose International Airport. The airline will allow passengers to deplane via both doors while these tests are in progress as well.

Southwest boards its passengers via three groups, A, B, and C. The boarding order is determined based on the time of check-in although passengers can purchase the opportunity to board in the A group for an additional fee. The Dallas-based airline does not assign seats, however, so passengers can choose any seat once on board the aircraft.

(Photo: Accura Media Group)

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