American Airlines to Test New Uniforms in the Field

By Paul Riegler on 13 November 2018
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DSC_0697 (1)American Airlines announced a field trial of the airline’s planned new uniforms. The trial will start on November 13 and will be conducted in two phases. The second phase will end April 30.

The new uniforms are being manufactured by Lands’ End. They will be tested by more than 1,000 flight attendants and customer service agents at airport locations.

The airline hopes to learn how the new uniforms function in the field to ensure they are not restrictive and to also determine whether they fit as expected and whether things such as zippers and snaps work well.

Earlier this year, the Fort Worth-based airline announced that the selection of Lands’ End as the provider of its new uniforms. The airline had searched for a new supplier following numerous complaints that its then new flight attendant uniforms, introduced in September 2016 and produced by Twin Hill, were causing allergic reactions in wearers.

The issue with the new uniforms caused the airline to offer employees, as an interim measure, a second option via a different vendor in mid 2017.

(Photo: Accura Media Group)

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