Uber Enhances Safety Features for Passengers

By Anna Breuer on 4 June 2018
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Uber is headquartered in the Bay Area.

Uber is headquartered in the Bay Area.

Uber announced several new safety-related features for its passengers including the ability to call for help, share trip details, and ensure that drivers don’t have a criminal record.

“We’re committed to helping keep you safe when you ride with Uber,” the company said in a letter to customers.

The ride-hailing service has added a new feature, the ability to call 911 from within the app using a new safety center icon in the bottom right hand corner. The app will then display the car’s exact location so it can be provided to the 911 dispatcher. In seven markets, Uber is testing technology that would automatically share the location.

Uber is also adding the ability to list “trusted contacts” with whom you can share your destination and trip details.

Finally, Uber said it plans to annually run a criminal and driving history check on all drivers. Currently, the company only does that upon hiring.

(Photo: Accura Media Group)

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