JetBlue Tightens Policy for Emotional Support Animals

By Anna Breuer on 6 June 2018
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IMG_8284JetBlue Airways announced new policies for travel with psychiatric service and emotional support animals. The new rules go into effect for tickets issued starting July 1, 2018 and go beyond what other airlines are requiring.

The rules are intended to provide “a safe environment for everyone onboard,” said John Allen, the airline’s vice president for safety.

The New York-based airline will only accept dogs, cats, and miniature horses as emotional support or psychiatric service animals and only one such animal may travel with a passenger.  Under the new rules, passengers must notify the airline, with at least 48 hours advance notice, of their intent to travel with an emotional support or psychiatric service animal.

JetBlue staff will assess the animal’s behavior at the airport prior to boarding.

In addition, a passenger must submit a Medical/Mental Health Professional Form completed by the practitioner who prescribed the animal; a separate form attesting to the animal’s fitness to fly and vaccination records, to be completed by a veterinarian; and a Confirmation of Animal Behavior Form signed by the customer attesting to the fact that the animal has been trained to behave appropriately in public settings and that the owner accepts all liability for any injuries or damage caused by the animal.

Competitor American Airlines announced new rules and restrictions for emotional support animals last month, while Delta Air Lines and United Airlines made changes in their rules earlier in the year.

(Photo: Accura Media Group)

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