Qantas Asks Staff to Use Gender-Neutral Language

By Anna Breuer on 8 March 2018
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DSC_0676 (1)Qantas is asking employees to avoid using language that might cause offence to gay travelers.

The Australian airline’s WordsatWork campaign on its corporate intranet suggests not calling customers gender-specific words such as “honey,” “love,” and “guys,” but use terms including “partner,” “spouse,” and “parents” over “husband and wife” or “mum and dad.”

The campaign is part of the airline’s Spirit of Inclusion campaign.

“We have a long and proud history of promoting inclusion among our people, our customers and society, including support of indigenous issues, gender parity in business and marriage equality,” said Qantas’ people and culture executive Lesley Grant.

(Photo: Accura Media Group)

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