United Airlines Revamps Policy on Emotional Support Animals

By Paul Riegler on 2 February 2018
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DSC_0113United Airlines said Thursday it is changing its policies to rein in abuses on the part of passengers who take untrained, possibly aggressive, animals on flights under the guise of them being service animals.

The move follows a similar action by Delta Air Lines in January.

United said it will require documentation that confirms that the emotional support animal is in good health and that it has been trained to behave appropriately in public settings. The policy is similar to that announced by Delta although Delta said it will require the owner to submit proof of health or vaccinations 48 hours in advance in addition to a letter signed by a doctor or licensed mental health professional as is currently required for emotional support animals.

The proliferation of animals purportedly trained to provide emotional support was amplified last week when a United passenger attempted to fly with an emotional support peacock. The passenger had been told multiple times in advance of the flight that the peacock could not fly but nonetheless showed up at the airport with it.

(Photo: Accura Media Group)

Accura News

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