JetBlue to Unveil New Boarding Process

By Anna Breuer on 19 October 2017
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JetBlue's Mint cabin

JetBlue’s Mint cabin

JetBlue Airways announced it will introduce a new boarding process.

The new method will be based on the type of aircraft and the passenger’s seat assignment, namely window seat, middle seat, or aisle seat.

JetBlue will board those passengers traveling in Mint on aircraft with a Mint cabin as well as those with TrueBlue Mosaic elite status first. The next group, Group A, will be for those passengers in the airline’s Even More Space premium economy-lite seats. In between Group A and Group B, families with small children may board.

The Group B boarding group will be for those with window seats in the back half of the plane. Group C is for passengers in middle seats in the back and front window seats. Group D is for passengers with aisle seats in the back and middle seats up front, while Group E will be for passengers with aisle seats in the forward part of the aircraft.

Smaller aircraft will have one fewer boarding group.

The new process is “designed to reduce congestion on the jetbridge and in the aisles,” the airline said in a statement. It is “more efficient than the front-to-back boarding model we’ve been using,” it added.

JetBlue said it is implementing the new boarding process immediately.

(Photo: Accura Media Group)

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